LOIS J. LIERSE

* *. ****** ******, *********, New York, 11788

631-***-**** ac8er2@r.postjobfree.com

OVERVIEW:

I have over forty years’ experience in the insurance industry, with extensive background in Auto Bodily Injury, General Liability, Construction and Labor Law.

My skills are well respected by those who retain me.

EMPLOYMENT DATA:

2017-2019 Spartan Recoveries

Senior Collection Analyst Rep.

Settle subrogation claims with other carriers and uninsured persons. Set up payment plans for recovery of deductibles and monies owed to various carriers. File arbitration both regular and special for special projects and attend Arbitrations on the phone or n person as needed.

2016-2017 MCS Group: Retireve medical records for clients, attorneys and other various insurance industries.

York Risk Services Group

2014-2016

Senior Claims Analyst

Same job duties as with Allied North/AON, Network Adjusters and Royal & SunAlliance

Allied North America / AON

2008 to 2014

Senior Claims Analyst

Job duties are inclusive of but not limited to:

Verify coverage when claim is first received- advise claims manager and the Produce/Account Exec if the claim is not covered or questionable

Reporting of all claims promptly including umbrella carriers at the time claims are reported to the underlying carrier

Documentation of all conversations and communication

Press for risk transfer where applicable

Help obtain contracts, certificates and whatever documentation is necessary to help carrier tender to responsible party

Provide status reports on claims to clients as requested

Arrange for claim reviews, follow ups and any concerns the client may have

Handle all summons/complaints/subpoena’s on a priority basis

Responsible for Client communication and interaction.

Responsible for Client development through networking

Acting as a liaison between client and carrier

Acting as an intermediary on the clients behalf for any problems that might occur with the carrier

Attend mediations, court appearances with client when requested.

Ability to act as the client advocate in all cases.

Protect the interests of the client

All follow up with Carriers

Network Adjusters

2004-2008

Senior Claims Analyst

SAME AS ROYAL & SUNALLIANCE AND:

Handles large S.I.R. account for Diocese of Rockville Centre

G.A.B.

2004-2005

Senior Claims Representative

SAME AS ROYAL & SUNALLIANCE

Royal & SunAlliance

1996-2004

Senior Claims Representative

Contractors Liability claims.

Conduct investigations, maintain communication between insured and attorneys; take, signed and recorded statements.

Set reserves and report on all cases.

Responsible for the administration of a high volume of litigated cases; point person for Specialty Accounts, extensive reporting and coordinating with Account Risk Manager and insured.

Extensive dealings with attorneys, pre-trial investigations, ADR, court

appearances and testimony.

Certified Training Facilitator - directing and conducting effective training

meetings.

Northbrook Property and Casualty

1995-1996

Commercial Lines Representative

Responsible for General Liability and Labor Law claims.

Maintain contact with insured, documentation, reporting and reserving of cases. Handle a high volume of litigated cases.

Extensive dealings with attorney’s pre- trial work, ADR, compliance

with Regulation 64.

Ruchman Associates

1992-1995

Claims Manager

TPA – Handling Self-Insured claims and follow up.

Aetna Casualty & Surety:

1966-1992

Automation Analyst - Instruction of insurance agents in use of mainframe computer programs.

Liability Claims Representative

Responsible for Auto Bodily Injury, General Liability, Product Liability, Labor Law and Contract Liability claims, all phases of litigation, follow up, documentation, reserving and negotiation of litigated and non-litigated files in Personal and Commercial Lines.

Acted as Arbitration Representative. Extensive dealings with agents, insureds, attorneys and claimants.

Auto Property Damage Specialist/Supervisor

Directly responsible for six auto property specialists, including management and education and training of other specialists.

Subrogation Specialist

Responsible for collection of first party deductibles. Attendance at arbitration hearings, court appearances and ADR. Negotiation with carriers, negligent parties and attorneys.

Clerical positions -- File and desk clerk.

EDUCATION:

L.I. University, C.W. Post Center, Greenvale, N.Y.

Bachelor of Arts Degree 1986

Suffolk Community College, Selden NY

Outstanding work this week! I think you made some excellent points in your main post and the questions you posed were well thought out and relevant to the discussion. Your responses to your classmates were insightful and comprehensive. Very well done. Associates Degree 1981

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