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Customer Service Engineer

Location:
Modesto, CA
Posted:
February 05, 2019

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Resume:

Franklin Balluff

**** ******** ***.

209-***-****

Modesto, CA 95351

(live-in residence in Santa Clara during weekdays)

ac8efx@r.postjobfree.com

CAREER OBJECTIVE: To further refine my skills in a UNIX Administrator role

to provide the best possible results for corporate utilization of computing

resources.

SUMMARY:

Senior UNIX Systems Administrator

• UNIX administrator and systems engineer with an extensive knowledge of heterogeneous environments, organizational integrations, high-availability

OLTP, customer service, storage capacity management, disaster recovery, network utilization, monitoring and security.

• Accomplished start to finish oversight and

of UNIX/Linux to VMWARE and Open cloud-based infrastructures.

TECHNICAL SKILLS:

Operating Systems: Linux, Solaris, BSD, Windows

Languages: Perl, Shell, PHP, C, Java, Javascript, Python, Ruby

Databases: Oracle, MySql, Postgres, MsSQL

Server Hardware: HP, Oracle, Dell, SGI, IBM,SuperMicro

Storage: NetApp, EMC, Sun, HP, Dell, Storages, FreeNAS

Email: Postfix, Sendmail, Exchange

Distribution: Jumpstart, Kickstart, Puppet, Chef, Ansible

Virtualization: VMWare, zVM/Hypervisor

Storage Software: NetBackup, Sun Cluster, Veritas Cluster Server, Cohesity

Security Software: Barracuda, ssl, ssh, iptables, Meraki, selinux, Cisco IOS

Web Software: Apache, Nagios, Jakarta, Tomcat, Cacti, IIS

EMPLOYMENT HISTORY:

Cohesity, Inc,2018-Novembet 2018

Senior Systems Administrator (Linux)

IT Project Leader, migrations of corporate VMWare applying multifactor

authentication and SAML 2.0.

FreeNAS administrator for dev ops mission critical release servers, upgrades of corporate user base from VMware 6 standard to VMWare 7 Enterprise with concurrent user view release upgrades from Centos 6 to Centos 7, Ubuntu 14 to Ubuntu 18 and Windows 7 to Windows 10.

Designer, owner and global implementer of PRTG, to supplement Solarwinds for total network and server access awareness

Corporate Unix/Linux IT specialist on call for DevOps and IT global integrations.

Synopsys, Inc. April 2017-March 2018-Senior Linux/UNIX Administrator:

Was point of contact for Production, Development and Engineering customers, developing tactical plans in line with project initiatives and programs.

Provided updates and status to management and stakeholders on project efforts.

Performed System / Network Administration activities on Unix systems & Storage.

Performed System / Network Administration activities on VMware Virtual environment.

Automated various System Administration activities

Developed and knowledge transfer of automation tasks to operations team with proper documentation and training.

Conversion team member of outdated SAP-CRM ticketing system to updated

release of Remedy

ATPA, Alameda, CA Aug 2005 – Mar 2017

Senior UNIX/Linux Administrator:

Architect and developer of internal Sun Solaris and Linux-based

services. Administrator of 24x7 online subsidiary company

implementing three-tier development with optimized Sparc and

Linux servers for maximized QOS and ROI.

Managed Netbackup in production and development. Administrator

of multiple EMC arrays with Veritas VCS and Powerpath cluster

implementation. Architected, oversaw and implemented migrations

of legacy UNIX to Linux ESXi VMware to cloud-based distributions.

RLB Associates, Roseville, CA December 2004 - August 2005

Senior UNIX Administrator – Lead administrator for staff systems personnel

on complex customer configuration and service requirements. Architect and

implementation manager of customer-specific RedHat HPC and Veritas

Cluster Server configurations for high-availability implementations.

Administration services on all Unix-based customer installations.

Open Harbor, Inc., San Carlos, CA June 2004 - December 2004

Senior UNIX Systems Administrator - Designed and implemented new

customized server configurations for high availability, high volume Internet

OLTP environments. Managed large production ASP services based on

Solaris and Linux servers running Oracle Enterprise Server, Apache

webserver, Weblogic and Jakarta-Tomcat.

Systems Developer - Developed new Redhat RPM and Sun packages for

engineering groups. Updated Jumpstart and Kickstart configurations with

new product release requirements.

Eugen, Inc., South San Francisco, CA April 1999 - April 2003

Server and Network Operation Manager - Managed Sugen system

administrators and network engineers. Organized transitions of server and

network environments with parent corporation.

Senior UNIX Systems Administrator - Managed corporate Solaris, IRIX, Tru64

(Alpha), Linux and BSD configurations to provide optimal quality of service.

Resolved highest-tier issues. Upgraded mission critical network service

infrastructure. Managed iPlanet, and Apache internal web services.

Senior Systems Engineer - Implemented Sun Enterprise, SGI Origin,

Compaq Alpha and Intel x86 based servers into sophisticated server

environments. Oversaw corporate Legato Networker configuration and

updated disaster recovery methods and practices.

LFR Technologies, Half Moon Bay, CA September 1998 - April 1999

Senior Systems Administrator - Managed corporate NT Enterprise servers,

UNIX servers and Cisco routers. Focused heavily on tuning NT and UNIX

servers for best results with large Oracle database instances.

Firewall Administration - Performed multi-segment configuration management

for corporate network security infrastructure using Firewall-1 with Cisco and Ascend routers.

Systems Development - Designed scripts in shell and Perl for automation and

intelligent reports for management assessment of utilization and performance.

Syntex / Roche Bioscience, Palo Alto, CA January 1992 - July 1998

UNIX Systems Administration - Managed global application services for

scientific research on high-performance SUN and SGI servers.

NT Server Administration - Organized and implemented NT pilot server

configuration on the Palo Alto campus.

Application Development - Developed Java and Perl-based tools for

scientists to process protein and DNA sequence information.

MEMBERSHIPS

Usenix / SAGE (Level IV), LinkedIn

AWARDS

Roche Bioscience Service Excellence Award - March 1997

Roche Bioscience Special Achievement Award - December 1996

EDUCATION

Bachelor of Science, Information Science, 1990

San Jose State University, San Jose (scholastic honors)



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