Social Media Customer Service
Resume:
CONTACT
****.********@*****.***
@bbmerher
mahahassan
WORK EXPERIENCE
ARTIST AND RELATIONS ASSISTANT
SMASHMOUTH ENTERTAINMENT
march 2018 - present
• Assisted in the planning and logistics of Dillan Ponder’s ‘MATRIX CAMPAIGN’ in terms of marketing and project coordination
• Sourced and secured the biggest sponsor for SmashMouth’s 6XSW showcase at SXSW
• Tended to various administrative work as required and brought in our in house graphic designer
• Production assistant to the Joey BadA$$’ #Amerikkana Tour show in Toronto COMMUNICATIONS INTERN
VIACOM/MTV CANADA
oct 2017 - may 2018
• Wrote press releases covering company news, including ratings, personnel developments, and distribution milestones; act as designated point of contact for distribution of all business/trade press releases.
• Mined and presented Analytics on a weekly basis
• Wrote, maintained, and updated internal documents (bios, fact sheets, boilerplates, press lists, ratings spreadsheets etc.)
• Assisted with coordination of logistics for events including: MTV’s Jersey Shore Toronto Launch, Nickelodeon Annual Summit and ViaCommunity Day
• Conducted searches and researched projects as assigned
• Planned and executed social media calendar in collaboration with the marketing team and Corus to increase fan engagement of various properties
• Assisted with the development, execution, and analysis of newsletters to support company’s growth objectives
• Prepared presentations for clients including MediaCom
• Updated licensees on new/current events
PUBLIC RELATIONS TEAM
TORONTO FASHION WEEK
sept 2017 - sep t2017
- Lead oversight of sponsorship relations on the runway
- Assisted with quick turnover between runway shows
- Set up all sponsorship gifts including Redken, Bioderm and Townshoes etc., distributed amongst VIP section
- VIP/Sponsor seating chart
-Assisted guest of industry, media, influencers and sponsors to assigned seating PRODUCTION ASSISTANT
OVO FEST
aug 2017 - aug 2017
• Provided administrative work for the executive team
• Ensured all forecasted content shots for social were captured
• Liaised between guest speakers and production managers
• Set up/took down various sets
DIGITAL INTERN
MUCH MUSIC, MTV FORA, FAR AND WIDE
may 2017 - aug - 2017
• Contributed to the editorial voice of a variety of brands which manifest into blogs, promotions, social networks and news articles as well as launched digital social contests
• Assisted in running the @MTV_Fora social media handles, in a way that is engaging and creative
• Planned, prepped and assisted on a variety of video shoots including: FORA x Biore and Much Music Video Award Confessional Room
EDUCATION
university of calgary
major in communications
and media
oxford brookes university
(oxford, uk)
1-year exchange program
SKILLS HIGHLIGHT
• Dogged Resourcefulness
• Impeccable Organization
• Networking
• Exemplary Customer Service &
Sales Skills
• Calm Under Pressure
• Solid Communication
MAHA HASSAN
COMMUNICATION • MEDIA • BRAND
Toronto
INTERESTS
• Live Shows/Listening to New
Albums on Loud Speaker
• Attending Culture Events in
the City
• Travelling Via Google Maps
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