Gunita Bedi
**********@*****.*** 647-***-****)
Objective
To obtain a position as a Customer Service Rep./ Call centre Associate
Highlights
Courteous, polite & a strong problem solver
Ability to work under pressure & meet the deadlines
Strong communication & interpersonal skills
Basic knowledge of MS Office & keyboarding skills
Willing & enthusiastic to be trained
Dedicated individual, motivated to work in a fast-paced environment
Education
Bachelors degree in Commerce(Accounts, Economics, Business Management)
Diploma in Marketing Management
Licensed Real Estate Agent
Experience
TJX Canada : July 2004 – Present
(Ticketing and packing merchandise, scanning paperwork, problem solving with the help of supervisor in resolving overages/shortages)
GE Maruti Countrywide : Jan 2000 – Jan 2001
Answered phone calls & escalated them properly, filed credit card applications & notified the customers regarding their payment schedules, developed highly empathetic client relations by responding to their queries concerns.
References, available on request