Manager Data

CHARLES R. SIEBEL

** ***** ****** **** *******, New Jersey 07480

Cell Phone: 201-***-**** E-Mail: ********@*****.***

CAREER OBJECTIVE

I am an IT professional experienced in Networking, System Technology, System Administration, Contract Management, Project Management & Data Center Management.I am looking to continue with my current talents and to expand my knowledge with a new organization.

PROFESSIONAL PROFILE

Seasoned Operations Manager.

Over 25 years Information Technology experience.

Over 20 years as a Data Center Manager in Computer Operations and I-series System Administration.

Strong communication skills.

Ability to deliver on project timelines.

Able to work with and motivate staff and clients on all levels.

Ability to communicate with all levels of management and technical personnel.

Experienced in Disaster Recovery Management.

Experienced in Off-site Data Management.

TECHNICAL SKILLS

Hardware AS/400(E-Series, & I-Series), IBM Mainframes, PC and Laptops, IBM RS/6000, Printer Maintenance, HP Servers, IBM 3995 Optical Libraries, IBM LTO Tape Libraries, IBM Brocade Switch.

Software: BPCS, Infinium, MS Windows/Office, Lotus Notes, Outlook, Google Suite. Visio, Veritas, Robot Helpsystems, SDE Magic Ticket, IBM Client Access, Implementor, SOQ, Remedy, Citrix, MQ for I-series, IBM BRMS, Backup Exec, NetBackup, BIO(By Invitation Only) for I-Series, DCIM Software.

Operating Systems: Windows 7 and 10, OS/400, Redhat Linux, and AIX.

Protocols: TCP/IP, FTP, SNA/SDLC, BSC, ODBC, JDBC.

PROFESSIONAL EXPERIENCE

Solvay/Cytec Industries Inc., Woodland Park, New Jersey 7/07-2/18

Data Center Manager/Manager of Computer Operations

Managed Global Data Center at corporate headquarters which provided 24/7 support for all systems, day-to-day processing, backups, & remote site support for site IT members.

Provided technical support for global data centers.

Technical lead & coordinator for disaster recovery testing.

Managed offsite media storage.

Maintained all contracts related to data center equipment, emergency backup systems, hardware & software for corporate headquarters & two data centers in Arizona.

Managed AS/400 system & BPCS application security.

Provided senior management with monthly metrics on electrical usage.

Work with development and networking teams on program changes and hardware installations through SDE(Magic) change management system.

Maintain all hardware installations in data center related to cabinet assignment, electrical and network connectivity.

System administrator for midrange AS/400 and supply chain financial system.

Technical lead for yearly SOX audits.

Managed 4 members of Operations team for monitoring 24/7 for network, backups, and nightly processing.

Maintained relationship with site IT and support team’s globally.

Managed electrical capacity of equipment racked in the data centers.

Barclays Capital/EPS Solutions, Carlstadt, New Jersey 7/06-07/07

Project & Facilities Manager

Primary responsibilities included maintaining & monitoring of remote data center power & cooling, project requirements & coordination with technical staff for installation of new equipment,& the movement of equipment being transferred to other data centers.

Responsible for the coordination of all projects within data center.

Responsible for the monitoring of power & cooling for the data center through DCIM.

Coordinated all upgrades of data center with managed services of facility.

Provided support to technical teams for emergency hardware maintenance.

Barnes & Noble College Booksellers, Basking Ridge, New Jersey 1/05-7/06

Manager Data Center/Network Operations (Infrastructure Group)

Managed Data Center at corporate headquarters for 570+ stores. Led a dozen member group consisting of Computer Operations, Network Operations, & Telecommunications. As Data Center Manager, additional responsibilities included maintaining the primary AS/400 Model 870 for PTF’s, group fixes, system administration, security, system load monitoring & long range forecasting, as well as maintaining over 225+ AS/400’s at the stores.

Implemented online monitoring through SiteScope of the store’s router, AS/400, & POS Controller, as well as all routers & servers at the home office.

Technical lead on implementing CISP store wide.

Led technical group on the removal of all store AS/400’s.

Responsible for all hardware & software maintenance contracts with vendors, including network routers.

Involved in the redesign of the company’s network to a private network.

Managed all daily & nightly backups, as well as backup policies for the home office.

Managed all turnovers from development to production.

Responsible for all documentation related to daily processes, including new processes.

Team leader on Disaster Recovery Project.

Maintained High Availability AS/400 for production LPAR’s.

Capacity planning for all AS/400.

Responsible for maintaining Security Policies for access to systems at home office & the stores.

Managed team to upgrade Lotus Notes & OS platform.

Responsible for all PC’s & PC upgrades in the Data Center.

Technology lead on new hardware recommendations.

Responsible for all team member performance evaluations.

Worked on redundant offsite backup solution.

Resonsible for all Data Center payables & expenses.

Responsible for yearly budget of all equipment & services in the Data Center.

Metavante Corporation, Fairlawn, New Jersey 11/03-9/04

Consultant

Recreated & documented Imaging process on PC & AS/400 for the FDIC, while Alliance

Funding & Superior Bank were in receivership.

Alliance Funding, A Division of Superior Bank FSB, Orangeburg, New York 5/92-11/03

Manager Data Center/Computer Operations

Managed a staff of 8 with 24/7 coverage responsible for day-to-day operations of computer room, employee evaluations, recruitment, and yearly budget projections at corporate headquarters utilizing 4 AS/400’s, 53 Servers, and 4 Sun Unix systems.

Implemented image conversion for Originations and Servicing divisions enabling investors to receive files of scanned data of customer information for potential loan sales.

Responsible for the repair, upgrade and troubleshooting all interface PC’s and printers within data center.

Responsible for system software availability, monitoring and performance.

Assisted with the development, planning and testing of disaster recovery processes and procedures in compliance with company requirements.

Rebuilt Netview System for monitoring of routers and servers in remote offices resulting in greater efficiency and faster response to network outages.

Set up secure system using PGP enabling computer operations to send file transmissions more efficiently and with a faster turn around time.

Worked with AS/400 programming group on software upgrades, enhancements and documentation requests by users.

Responsible for all hardware and software purchases for data center.

Implemented internal and external training for computer operators.

Responsible for the off-site storage and retention of all systems backup media.

Responsible for the automation of all data center daily and nightly procedures, including all scheduled production jobs and backups.

Implemented computer operations procedures and shift logs into Lotus Notes over a 3-month period enabling the staff and management the ability to view the reports on-line.

Headed group to design & move computer room to a new facility.

EDUCATION

Grumman Data Systems Institute/Computer Operations Degree

Nassau Community College, Computer Science

AS/400 Operations Certificate Training/IBM

Software & Technical Training/IBM and Apple

Management Training-Leadership 2000/Rockland Community College

United States Air Force/Honorable Discharge

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