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Customer Service Sales

West Bronx, New York, 10456, United States
February 07, 2019

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William Hong-Long

**** ******* ******, ********* *, Bronx, NY 10456 Cell: 347-***-**** Email:


●Driven professional bartender who is creative with a positive work attitude. Excellent time management and interpersonal/ customer service skills, pays attention to detail with proven efficiency in a fast-paced work environment.


●Take patrons drink order, prepare and serve drinks.

●Collect payments, cash or credit cards and keep sales record.

●Maintain and control a record of bar stock and arrange supplies.

●Clean glasses and other utensils.

●Sanitize ice tanks, coolers, and other bar tools.

●Arrange bottle merchandise and glasses to make a smart display.

●Clean bar area and wash glassware.

●Replace drink tanks as they are finished.

●Took guest in-room dinning orders/ sell menu and wine list

●Worked with all staff with reception, taking bookings and performed daily restaurant operation.

●Dealt with enquiries face to face and over the telephone, handling them all very professionally.

●Knowledge of POS’s.


●Enthusiastically and appealingly describes food and drink specials to guests

●Relays food and drink orders from patrons to kitchen staff and bartenders.

●Enter orders into online system for food preparation.

●Ensure correct and quick delivery of patrons’ food orders.

●Checks Identification upon alcoholic beverage orders.


Legends/Circle Line 4/2014 to Present

Bartender New York, NY

Company Rainbow Room 8/2007 to 12/2009

French Service Waiter/ Bartender New York, NY

Guastavino’s 03/2006 to 09/2010

Waiter/ Bartender New York, NY

New York Athletic Club 5/2004 to 02/2016

Waiter/ Bartender Pelham Manor, NY

Crown Plaza Hotel White Plains 4/2003 to 5/2004

Room Service Phone Order Taker/ Bartender White Plains, NY


SUNY Morrisville State College 8/2008 to 12/2013

Associates Degree in Business Administration and Finance

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