Business analyst
Resume:
FARAZ
ASHRAF
Leesburg, VA 20176
Contact 571-***-**** Address
************@*******.***
Business/Data Analyst Professional
KNOWLEDGE
Business process case
analysis
data analysis/mining
project management
agile/scrum
SYSTEM development
life cycle
03
TECHNICAL
entity relation diagram (erd)
dplyr
ggplot
ms project
microsoft suite
pivot taBles
r (VAST LANGUAGE)
sql
tidyverse
04
EDUCATION
Bachelor in information systems and
operations management
George Mason University
associate of science in management
Northern Virginia Community College
01
05LANGUAGES
english
fLUENT
punjaBi
NATiVE
urdu
NATiVE
EXPERIENCE
rural carrier associate
UNiTEd STATES poSTAL SErVicE
Optimized delivery routes for 300 - 500 endpoints
Minimized marginal cost, time and error by identifying and analyzing routes
Increased customer satisfaction through on-time
delivery via knowledge of routes
loBBy agent
AirSErV corp
Collaborated with supervisor to identify and analyze impediments to be eliminated
Increased efficiency by eliminating bottlenecks and maximized productivity
Supervised a team of 14 agents through qualitative methodoligies to improve workflow
02
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