Don Mitchell

www.donmnews.com ca.linkedin.com/in/donmitchell

Tel: 647-***-**** Email: ac8dwx@r.postjobfree.com

February 4, 2019

Customer Service Representative

Enbridge Inc.

Toronto, Ontario

Dear Dear Sir / Madam.

A leader in delivering energy across North America, Enbridge has a track record of exceptional performance results from a unique partnership between the company and its people. I am looking for an experience to contribute to a strong team like that of Enbridge. As a detail-focused professional with a one on one customer service background, I possess a range of skills that can contribute toward the success of the company’s mandate for client satisfaction.

My qualifications include:

A high level of customer service in a position that required solutions in a timely fashion.

Professional organizational skills with a strong knowledge of technology

Multiple years providing technical support in an inbound customer contact environment

College education in technology

Help desk certification through (CompTIA A+)

I am excited by the prospect of discussing a future at Enbridge. Feel free to call anytime at 647-***-****.

Sincerely,

Don Mitchell

Don Mitchell

www.donmnews.com ca.linkedin.com/in/donmitchell

Tel: 647-***-**** Email: ac8dwx@r.postjobfree.com

PROFILE

A customer service representative with an additional background in media and administration

CAREER HIGHLIGHTS

Customer service experience with background in project management

10 years of experience working in media

Background in office administration (Budgets, compliance reports, scheduling, recruiting)

College education in journalism, IT, and web design

RELEVANT EXPERIENCE

Customer service experience, and organizational skills with a strong knowledge of technology

Background in providing administrative and operational assistance

Help desk certification (CompTIA A+)

EMPLOYMENT HISTORY

News Anchor & Digital Content Writer Global News Radio 640 Toronto 2015 – Present

Customer Service Rep & Web Designer Toth Creative 2016 - 2018

Event Staff (Set-Up & Autograph Sessions) Fan Expo / Comicon Toronto 2015 - 2016

Assistant Brand Director & Event Coordinator 102.1 the edge 2008 - 2014

EDUCATION & CERTIFICATIONS

Smart Service Training Certification Smart Serve Ontario 2015

CompTIA A+ IT Certification George Brown College 2015

Communication Program: News Studies Ryerson University 2015 - 2016

Web Development Certificate George Brown College 2016

Web Design Certificate George Brown College 2016

User Experience Design Certificate George Brown College 2016

Contact this candidate