Interested in obtaining a position in the IT field where I can use my skills to further your company goals and gain IT experience.

Skill Summary

Knowledge with Windows 7 and 10 OS, Networking, System Hardware and Software

Proficient use of Microsoft Word, Excel, Power point and Visual Basics

Communication/Customer Service proficiency

Typing speed of 70 WPM

Relevant Coursework

Visual Systems Development (VB)

Object Oriented Systems Development (C#)

Database Management (SQL)

System Analysis and Designs

Global Information Technology Management

Business Intelligence (SAP, BOBJ, BW)

Web Development (Mendix, Scrum/Agile)

Management Analysis

Enterprise systems concept and Issues (ERP)

Employment History

Zenar Corporation – Oak Creek, WI September 2018 – Present

Network/IT administrator

Service and maintain network and server’s functionality for over 50 users.

oCreating Backups for files and folders

oAdministering rights for users and groups for security

oAdding / Removing users through Active Directory

oManaging network hardware (Routers, Switches, Firewall)

oUpdate database systems

oResolve all LAN problems including infrastructure and desktops

Provide technical troubleshooting support with IT functions.

oEmail security and maintenance

oInstallation of Software (Made to Manage, SolidWorks, EPDM) and Hardware components.

oCreate Backups of system images to ensure safety and security

oSystem updates

Cable Rewiring and Cable routing through company facility for network functionality.

Maintain vendor relationships related to IT department.

Hmong Personal Home Care – Milwaukee, WI March 2018 – August 2018

Personal Care Worker September 2014 – October 2016

Provide health care and personal hygiene services to client

Observe, record and report any changes with client to supervisor

Demonstrate necessary skills for patient and only provide those skills when on care.

Keep all conversations and private information disclosed only within working area.

Dedicated Computing – Waukesha, WI September 2017 – January 2018

Computer Production Technician 1

Assemble high level systems for flight simulation/ x-ray / medical / security

Inspect Computer Hardware/Components and Image system to customer preference.

oHardware includes: CPU. PSU, RAM, MOTHERBOARD, GPU

Test/Operate/Repair systems to customers preference.

oBIOS flashing, Stress testing, PC Configurations

Package and Label systems to be finalized for delivery

Van Buren’s Bar and Grill – Milwaukee, WI February 2016 – April, 2016

Bartender Services

Provide service of alcoholic beverages and food

Stock, clean and organize bar for efficient customer services

Education History

University of Wisconsin Milwaukee – Milwaukee, WI September 2013 – December 2018

Bachelor of Business Administration / ITM

Alexander Hamilton High School – Milwaukee, WI September 2009 – June 2013

References Available Upon Request

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