Kimberly Ma

Gardena, CA *****

310-***-****

ac8dsp@r.postjobfree.com

www.linkedin.com/in/KimberlyMa1

Education

B.S. Business Administration, Management Information Systems Fall 2016

San Jose State University, San Jose, CA

Related Work Experience

Business Systems Analyst, Orora Packaging Solutions Feb 2017 – Sep 2018

Project managed web development projects with digital agencies and increased overall site traffic and brand awareness for different business units

owww.ororafresh.com

owww.opsbeverage.com

owww.corrugatedpackagingsolutions.net

Provided daily web support by resolving bugs and assisted with any necessary development and testing required to increase site efficiency

Gathered information on current sales process from business leaders and sales representatives to develop dashboards and reporting functionalities to automate processes in Salesforce to increase business use

Created digital media content using Photoshop/Illustrator for social media posts, web development projects, online product catalog, and blog

Compiled reports for pricing and customer analysis in SAP ERP to assist with crucial business decisions

Assisted with creating interface maps for workflow processes between different applications through Visio for documentation

Trained team members and customers to improve understanding on Salesforce, WordPress, and E-commerce platforms

IT Business Analyst Intern, Fornia Summer 2016

Managed company inventory data through Microsoft Excel and conducted an audit to clean up data

Updated and helped recreate company’s splash webpage using HTML5 on WordPress

owww.forniausa.com

Revised company’s clientele contact data and provided weekly e-mail updates about company products and events

Projects

Library Database, San Jose State University Spring 2015

Worked with team to develop a mock library system based on the guidelines of a mock client

Constructed a database system using Microsoft Access and coded project in Visual Basic

Utilized agile software development method to assure project met requirements and deadlines

Sacred Heart’s Energy Program Website (Lead Developer) Spring 2016

Collaborating with classmates and Sacred Heart’s IT director to recreate their Energy Assistance Program website and integrating it to their main website using WordPress, HTML5, and CSS to assemble website

Building a system to accept online application

Resulted in positive feedback from the project sponsor

Volunteer

Internal Vice President, Vietnamese Student Association Fall 2013-Spring 2014

Led cabinet meetings and organized overall tasks for each week for each officer

Founder of AYCE mentorship program and was able to retain 60% of new members

Created fundraisers and met with sponsors that helped raised over $5,000 at the end of the year

Organized club members to volunteer within community to gain more recognition and organization earned award for best cultural organization of the year in 2014

Technical Skills: HTML5, CSS, Bootstrap, SQL, Adobe Creative Suite, Visio, Salesforce, SAP ERP, Smartsheets, JIRA, Google Analytics, IBM Websphere Commerce, JavaScript, PHP, SunQuest, SEMRush, Wordpress

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