Customer Service
Resume:
Cheteishia Payne-Harrison
Pittsburgh, PA *****
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Recovery Specialist
Cardworks Services - Pittsburgh, PA
July 2018 to Present
Assisting customers, negotiating payments, organizing settlements, data entry, taking payments, credit card company. Outbound and inbound phone calls.
Loan Counselor
PHEAA/AES - Pittsburgh, PA
February 2018 to May 2018
Loan counseling, taking payments, technical calls pertaining to online accounts. Phone company. Inbound phone calls
Clerk
United States Postal Service - Pleasant Hills, PA
December 2017 to January 2018
Assisting customers, Cashier, answering phones, sorting mail and papers, scanning mail, loading/ unloading trucks.
Mail Handler
United States Postal Service - Pittsburgh, PA
November 2015 to February 2017
Separate and deliver mail for delivery to distribution areas
Place empty sacks or pouches on racks & labels them where prearranged or where racks are plainly marks
Carry mail to distributors for processing
Place processed mail into sacks, remove filled sacks and pouches from racks and closes
Separate outgoing bulk mails for dispatch and loads mail onto trucks, cancel stamps on parcel post,
Assist in supply and slip rooms and operates copy machine and related office equipment, make occasional simple distribution of parcel post mail that requires no scheme knowledge.
Rewrap damaged parcels & weighs incoming sacks
Lift and carry packages and empty sacks of mail to be sorted, and pushing heavy rolling containers weighing up to 1,500 pounds.
Clean and sweep work areas, office rest rooms, and trucks where work is not performed by a regular cleaner
Unload mail from trucks & handles and sacks empty equipment, and Inspect empty equipment for mail and restrings sacks.
Room Attendant
The Great Escape Room - Pittsburgh, PA
June 2016 to September 2016
Assisting customers experience the "game" room and look for clues! Then thoroughly explaining the puzzle of a room.
Aide
Locust Grove Nursing Home - West Mifflin, PA
May 2015 to November 2015
Day to day living assistance
Clothing assistance
Bathroom assistance
Dietary assistance
Laundry
Transporter
UPMC Presbyterian Hospital - Pittsburgh, PA
January 2014 to July 2014
Transporting patients
Bed transportation
Specimen deliveries.
Aide
Kathleen George - Whitaker, PA
April 2013 to August 2013
Day to day living assistance
Clothing assistance
Bathroom assistance
Dietary assistance
Laundry
Cashier
Wendy's - West Mifflin, PA
December 2012 to January 2013
Taking orders
Greeting customers
Food preparation
Stocking
Cleaning
Cashier
McDonald's - Duquesne, PA
April 2011 to November 2011
Taking orders
Greeting customers
Food preparation
Stocking
Cleaning
Education
Diploma
General Education West Mifflin Area High School - West Mifflin, PA 2009 to 2013
Skills
Forklift Operator (1 year), Shipping And Receiving (2 years), Customer Service (3 years), Phones (2 years), Outgoing, Call Center, CSR, Account Management (Less than 1 year), Data Entry (Less than 1 year)
Certifications/Licenses
CPR/First Aid
2017 to 2019
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