PROGRAM MANAGER PORTFOLIO MANAGER

Project Management Office (PMO)

QUALIFICATIONS PROFILE

Seasoned, performance-focused, and results-driven professional, offering wide-ranging experience in project management and program development. Armed with proven record of success in driving company profitability and improving productivity by accomplishing complex projects and initiatives within set restrictions. Expert at defining specifications and resources as well as formulating and standardizing methodologies while providing solutions to technical issues. Equipped with solid leadership, organization, and presentation aptitudes in leading high-caliber teams of professionals toward operational success.

AREAS OF EXPERTISE

Change Management Budget Administration Vendor Relations

Contract Negotiation Process Optimization Resource Planning Client Services

PROFESSIONAL EXPERIENCE

ProUnlimited (Alexion), New Haven, CT

Program Manager 2017–Present

Coordinate global implementation of Veeva PromoMats and Salesforce Marketing Cloud

Manage the restructuring and streamlining of day to day web-based work for commercial operations

AdeptSource (Boehringer Ingelheim), Ridgefield, CT

Program Manager 2016 – 2017

Worked on channels and insights work streams using COTS applications such as Veeva Vault, Adobe (Campaign, Analytics, Data Work Bench), as well as country-specific implementations of in-house applications encompassing hub, global registration, and validation

Prepared statements of work (SOWs), individual project and program plans, resources and budgets

Homeserve, Norwalk, CT

Program Manager 2015–2016

Demonstrated critical thinking skills in formulating multiple initiatives and special projects

Guided teams in ensuring the timely delivery of project outcomes

YOH (Boehringer Ingelheim), Ridgefield, CT

Program Planner 2014–2015

Handled the dissemination of tasks among project managers, program leaders, and C-level executives

Drove efforts in formalizing and optimizing the administration of individual projects to be reported to senior leadership team

Career Highlights:

Made significant contribution to the development, presentation, and standardization of program methodology

Directed the company’s largest global initiative worth approximately $13M in 2015

TEK Systems, Hanover, MD

Program Manager, Prudential Group Life – Roseland, NJ 2013–2014

Program Manager, Prudential Annuities – Shelton, CT 2011–2013

Strategized numerous plans covering long-term client products, document composition execution, outdated to corporate product transition, and third-party vendor integration

Adaptive Marketing, Norwalk, CT

Program Manager 2008–2011

Fulfilled key functions which involved vendor and resource management, outsourcing, strategic planning, and program development

Contributed to the restructuring of Development Team for both operational and project initiatives while providing employees with more strategic roles

Career Highlights::

Served as driving force in the successful sourcing of over 20 strategic projects and maintaining operations support for the organization using a fully matrixed resource model

Succeeded in implementing Freescore.com, which featured Ben Stein, by coordinating multiple projects in various departments

Earlier Positions Held:

MasterCard, Purchase, NY

Project Manager, PEGA Implementation

Project Manager, Business Process Management

Pepsi, Valhalla, NY

Program Manager, Business Unit Integration

Program Manager, Customer Database Conversion

General Electric, Various Locations

Leader, New Product Introduction – Corporate World Headquarters, Fairfield, CT

Project Leader, Y2K – Client Business Services, Fort Myers, FL

Project Leader, Data Entry Outsourcing – Client Business Services, Fort Myers, FL

Project Leader, Accounts Payable – Client Business Services, Fort Myers, FL

Project Leader, Trade Payables – Capital – VFS, Danbury, CT

Systems Analyst – Martin Marietta (GE Aerospace Merger), Utica, NY

MILITARY EXPERIENCE

United States Army, Various Locations

S1 Officer, 411th Civilian Affairs Battalion, Danbury, CT

Public Transportation Officer, 411th Civil Affairs Battalion, Danbury, CT

Assistant S1 Officer, 478th Civil Affairs Battalion (FID/UW), Miami, FL

Team Leader, 478th Civil Affairs Battalion (FID/UW), Miami, FL

Maintenance Officer, 414th Civil Affairs Battalion, Utica, NY

Dragon Shield (Deployment) – Germany

Nuevo Horizons (Deployment) – Guatemala

EDUCATION AND CREDENTIALS

Bachelor of Science in Computer Science § Siena College, Loudonville, NY

Information Technology Infrastructure Library (ITIL) Foundations Certification § Axelos

Program Management Professional (PgMP) § Project Management Institute (PMI)

Project Management Professional (PMP) § Project Management Institute (PMI)

PROFESSIONAL DEVELOPMENT

Civilian

–Information Systems Management Program (ISMP)

–Corporate Entry Leadership Course

–Project Leadership Course I and II

–Managerial Skills Development Course

–Gathering Software Requirements

–Risk Management

–Project Management for Software Development

–Design for Six Sigma Course

–Green Belt DMAIC Course

–Introduction to Java

–Advanced Perl

–Introduction to Powerbuilder

Military

–Air Assault School

–Civil Affairs Officer Advanced Course

–Food Service Officer Course

–Food Service Management Course

–Joint Psychological Operations Staff Planners Course

–Personnel Staff Officers Course

–Psychological Operations Officers Course Phase I

–Quartermaster Officer Basic Course

–Quartermaster Officer Advanced Course Phase I

AWARDS AND HONORS

Letters of Appreciation (5) Management Award (7) Humanitarian Assistance Ribbon

Overseas Training Ribbon Circle of Excellence Partnership Bonus Award

PREP Award (2) Army ROTC 4-Year Scholarship

ACTIVITIES

Currently BSA Chartered Organization Representative, Pack 44 2017–Present

Currently BSA Assistant Scoutmaster, Troop 135 2017–Present

Former Cubmaster/Den Leader, Pack 44, Boy Scouts of America 2012 - 2017

Scuba Instructor, Life’s a Beach Scuba 2010–Present

Youth Football Coach, DAYO 2011–2015

TECHNICAL ACUMEN

Databases

Adabas DB2 IDMS Oracle VSAM

Languages

Assembler BASIC C COBOL Easytrieve FOCUS FORTRAN Informatica

Java Natural Pascal PERL PL/SQL Powerbuilder 9

Tools

ACF2 CA-7/11 CRON DF Sort Erwin Expeditor FileAid ISPF

JCL JIRA MQ Series Workflow SyncSort Toad TSO Ultraedit

Methodologies

Agile, Capability Maturity Model DMAIC/DFSS Waterfall

Microsoft Applications

Access Excel Outlook PowerPoint Project Visio Word

CRM Tools

Adobe Campaign, Adobe Analytics, Adobe Data Workbench

Veeva PromoMats, Veeva Vault

PPM Tools

Clarity, Changepoint, MS Project, Planview (Innotas), Service Now, Workfront (AtTask)

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