Customer Service Assistant
Resume:
*********@*****.***
MEGAN K. ZHANG
OBJECTIVE
To continue growing my interpersonal and time management skills, and develop broader knowledge of dynamic design and its applications
EDUCATION
UC Davis, Davis, CA
September 2018 - Present
● Mechanical Engineering
Castro Valley High School, Castro Valley, CA
August 2014 - June 2018
● High school diploma, highest honors
● AP Scholar with Honor
● AP Scholar with Distinction
WORK EXPERIENCE
Nordstrom eBar, Pleasanton — Barista
July 20, 2018 -September 21, 2018
● Learn to open and close shop
● Handle money and register while interacting with customers and providing customer service
● Craft a variety of co ees, teas, frappuccinos, and smoothies for customers
● Learn how to work with a team in a fast-paced environment, multitask, solve immediate technical and interpersonal problems, and maintain shop’s cleanliness EDUCATIONAL EXPERIENCE
Girls Who Code Summer Immersion Program, San Ramon — Student June 26, 2017 - August 11, 2017
● Computer science projects - art, storytelling, robotics, video games, websites and blogs, apps; guest speakers; workshops; connect with female engineers, entrepreneurs; field trips; final project
● HTML, CSS, C++ (Arduino), Python, JavaScript, GitBash, GitHub, AI embARC Summer Design Academy, UC Berkeley — Student July 5, 2016 - July 29, 2016
● Real design projects in studio environment; stakeholder/participant in process to develop solutions to authentic urban planning questions; 1 unit UC Berkeley credit
● Learn about the fundamentals of architecture and its history, urban planning, engineering, and design
EXTRACURRICULAR & VOLUNTEER EXPERIENCE
Embrace STEM — Vice President
August 2016 - June 2017
● Campus organization that aims to educate students about STEM with events and trips to visit college and university professors
● Help facilitate weekly meetings and group studying
● Promote di erent STEM programs and internships that club members can apply for Taekwondo — Teacher Assistant and Student
January 2015 - June 2018
● Assist in teaching sparring, weapon sparring, martial arts forms (memorized), and self-defense techniques
● Participated in tournaments as a red belt and received 1st place in sparring and 2nd place in weapon sparring
● Passed four evaluations (minimum requirement) to earn a black belt (December 2014) Jenny Lin Music Foundation, Castro Valley — Violist June - July 2014 - 2017
● Promotes child safety and youth music education; sponsors many music and safety events which benefit East Bay communities
SKILLS
Programming Languages
● HTML
● CSS
● Python
● C++ (Arduino)
● JavaScript
● MATLAB
Software Applications
● Microsoft Excel
● Adobe Illustrator
● Adobe Photoshop CS6
● SolidWorks
Foreign Languages
● Mandarin Chinese - limited working proficiency (ILR scale)
● German - limited working proficiency (ILR scale)
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