Candy Lendt

ac8die@r.postjobfree.com 519-***-****

* - *** ******* *****, *********, ON N2P 1P1

SUMMARY

A studious learner, quickly adapt to new procedures. Self-motivated, dependable while achieving high performance with minimal supervision. Action-oriented with strong ability to communicate effectively.

SKILLS

Quick learner

Excellent communication

Results-oriented

Client-focused

Computer proficient

Positive learning process

Microsoft Office

EXPERIENCE

Aftermarket Sales Rep

Hayward Gordon Halton Hills, ON April 2018 - December 2018

Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Provided updates to customer's regarding their delivery time

Entered parts orders into CRM

Obtained supplier quotes via email

Quoted customers on pump and mixer parts

Called active and inactive customers to up sell promotions

Created repair and return authorizations

Processed credit notes

Quoted customer on parts bids

Customer Service Representative

Superior Propane Guelph, ON February 2017 - March 2018

Contract position

Was responsible for contacting customer regarding their warning tags that were expiring

Booked service calls logged all activities on customer's account.

Inside Commercial Sales Rep

Waste Management Waterloo, ON March 2014 - January 2017

Top Sales for January 2015 for exceeding targets 3rd Quarter recognition in 2015 for exceeding targets, was in the top 530 sales reps North American wide for 3 month consecutively.

Joined the Sales Specialist team in Nov 2015 Effectively assisting customers with their needs as well as offering new products and services Utilized sales database Salesforce to ensure information is updated.

Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Customer Service Rep

Rogers Communications Kitchener, ON September 2009 - February 2014

Was recognized for exceeding targets month over month was in the top 4 in 2011

Was sales mentor for my team

Was on several different inbound sales projects plus cold calling new and existing customers

Selling all lines of business (cellular, internet, cable and home phone)

Documenting customer accounts, updating information

Rightsizing customers, offering promotions and new products

Provided outstanding customer service, renewed high risk customers.

Built customer confidence by actively listening to their concerns and giving appropriate feedback.

Educated customers on product and service offerings.

EDUCATION AND TRAINING

Business Fundamentals

Conestoga College Kitchener

Accounting, Intro to Business, Math, Business law, Economics

Diploma: Business Administration

Toronto School of Business Kitchener

Business law, Human Resources, Accounting, Economics, Marketing

ACTIVITIES AND HONORS

Working on building home based custom design t-shirt business.

I enjoy being creative, scrap-booking, photography.

Contact this candidate