Kathleen McLaughlin
**** ***** ***** **** **********, Ohio, 45238
******@***.***
Work Experience
Western & Southern Financial Group Cincinnati,Ohio Mail Clerk Jan 1996 - May 2018
● Seal or open envelopes, by hand or by using machines
● Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
● Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
● Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
● Wrap packages or bundles by hand, or by using tying machines.
● Mail merchandise samples or promotional literature ir response to requests.
● Remove containers or sorted mail/parcels, and transfer them to designated areas according to established procedures.
● Stamp dates and times of receipt of incoming mail.
● Accept and check containers of mail or parcels from a large volume mailers, couriers, and contractors.
● Release packages or letters to customers upon presentation of written notices or other identification.
● Sorting of interoffice and external mail. Delivered mail to 3 buildings. Delivered boxes 50 lbs or less to the office complex. Sorted numerically computer generated documents. Prepared items for US mail and FedEx.
AT&T Operations Cincinnati, Ohio
Operations Clerk Apr 1984 - Jun 1995
● Transmit information or documents to customers, using computer, mail, or facsimile machine.
● Provide information about establishment, such as location, of departments or offices, employees within the organization, or services provided.
● Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
● Interacted with Sales Representatives to process orders - Routed incoming calls to appropriate personnel - Used copiers, duplicators and fax machines - Organized and maintained inventories of supplies - sorted and distributed incoming mail.
Kindertown Pre-School Cincinnati, Ohio
Teacher 1981-1984
● Administered pre-school care to children of ages 2 - 3 1/2 focusing on development of social skills and eye-hand coordination needed for elementary school preparation.
● Planned and organized daily lessons and variety of group activities.
● Interfaced with parents on a daily basis.
Education
MOTHER OF MERCY HIGH SCHOOL Cincinnati, Ohio
High School Diploma, May 1979
Additional Skills
Dependable - Team Player - Interacts well with both peers and customers - Confident - Has Stamina - Organized Skills