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Manager Customer Service

Location:
Philippines
Posted:
February 02, 2019

Contact this candidate

Resume:

Carl Mark P. Campoy

Brgy.Turog-turog, Oton, Iloilo, Philippines

Mobile #: +639*********

Email: ac8ddv@r.postjobfree.com

OBJECTIVE:

To seek for a job in a reputable and prestigious company public/private as a food service crew where exceptional skills in table setting, food service and kitchen assistance could comein handy.

PERSONAL DATA:

Nickname : Caloy

Age : 30

Status : Single

Date of Birth : February 23, 1988

Place of Birth : Poblacion, Leon, Iloilo City

Gender : Male

Citizenship : Filipino

Religion : Roman Catholic

Height : 5’7”

Weight : 178 lbs

Father’s Name : Antonio C. Campoy

Occupation : Deceased

Mother’s Name : Florita P. Campoy

Occupation : Housekeeper

SUMMARY OF EXPERIENCE:

Bearer has a two (2) year experience as Waiter/Busboy (Breakthrough Restaurant), four (4) years and four (4) months as Service crew (AWNI & BASHAR SHAKER CO.,LTD), two (2) year experience as CCTV installer (NETMAX TRAIDING)

EDUCATIONAL ATTAINMENT:

Tertiary : West Visayas State University 2008

Pototan Campus

(Hotel and Restaurant Services Technology)

Secondary : Batuan-Cadinglian National High School 2004

Brgy.BatuanIlaya, Oton, Iloilo

Primary : Cadinglian- Batuan Elementary School 2000

Brgy.Batuan- Ilaya, Oton, Iloilo

SKILLS:

• Over 6 years’ experience working as an effective team member in different hospitality setting

• Demonstrated ability to prepare and pack food in conformation to orders

• Friendly nature with an engaging and outgoing personality

• Guest-focused approach with the ability to make meaningful interaction

• Hands-on experience in operating equipment including fryers and microwaves

• Sound communication and customer service skills

• Great aptitude to work in a fast-paced food service environment

• Profound ability to multitask

• Excellent physical capability to lift heavy items

• Ability to stand for long hours without sitting

`

SEMINARS ATTENDED:

Personality Development and Basic Hotel Operations (PDBHO)

Cebu Business Hotel

3rd and 4th floor F and C Square Bldg Colon Corner Junquera St., Cebu City.

(September 22, 2007)

OJT Orientation Program and Productivity Enhancement Seminar

Community Center

West Visayas State University- PC

Pototan Iloilo City.

March 11, 2008

Practicum Training

Centennial Plaza Hotel

Jalandoni St., Iloilo City

(April 02-May 05, 2008)

Basic Training (BT)

ZRC Training Center Phils., Inc.

Rm. 204, 2F Ermita Center Bldg.,Roxas Blvd.

Cor. Sta. Monica St. Ermita, Manila Philippines

Tel. No.: 354-6869; 354-6870; Telefax No.: 310-5376

E-mail Address: ac8ddv@r.postjobfree.com

(February 2 to 10, 2017)

Ship Security Awareness Training and Sea Fearers with

Designated Security Duties (SDSD)

ZRC Training Center Phils., Inc.

Rm. 204, 2F Ermita Center Bldg., Roxas Blvd.

Cor. Sta. Monica St. Ermita, Manila Philippines

Tel. No.: 354-6869; 354-6870; Telefax No.: 310-5376

E-mail Address: ac8ddv@r.postjobfree.com

(February 11, 2017)

Proficiency in Survival Craft and Rescue Boat (PSCVR)

ZRC Training Center Phils., Inc.

Rm. 204, 2F Ermita Center Bldg., Roxas Blvd.

Cor. Sta. Monica St. Ermita, Manila Philippines

Tel. No.: 354-6869; 354-6870; Telefax No.: 310-5376

E-mail Address: ac8ddv@r.postjobfree.com

(March 2 to 6, 2017)

Messman/ Steward Course

Pentagon Maritime Foundation Inc.

2nd Floor Parkview Plaza, Taft Avenue cor. T.M. Kalaw St. Ermita, Manila, Philippines

Telepax: 516-5008; Tel. No.: 516-1929

Website: www.pmfi.com.ph.: Email: ac8ddv@r.postjobfree.com

National Certificate 1

RCTI Training & Assessment Corp.

Suite G7 Bel-Air Apartment (Ground floor)

1020 RoxasBlvd.Ermita Manila

Tel No.(02)523-7652/ 4842975

Cel No:093********/092********

ac8ddv@r.postjobfree.com

Basic Training for Oil and Chemical Tanker Cargo Operation

ZRC Training Center Phils.Inc.

Rm. 204, 2F Ermita Center Bldg.,Roxasblvd.

Cor. Sta.MonicaSt.Ermita,Manila Philippines

Tel.No.:354-6869;3546870;telefax No.:3105376

E-mail Address: ac8ddv@r.postjobfree.com

(May 15 to 20 2017)

Advance Fire Fighting

ZRC Training Center Phils., Inc.

Rm.204, 2F Ermita Center Bldg.,Roxasblvd.

Cor. Sta.MonicaSt.Ermita,Manila Philippines

Tel.No.:354-6968;3546870;Telefax No.:3105376

E-mail Address: ac8ddv@r.postjobfree.com

(May 22 to 26 2017)

WORK EXPERIENCE:

Company : Breakthrough Restaurant

: Sto. Nino Norte Arevalo

: Iloilo City

Profile : Breakthrough restaurant was named as such because the owners

were able to ‘break through’ their humble beginnings as their resto

became one of the most famous dining spots in Iloilo.

Position : Waiter/Busboy

May 01, 2008 – June 08,2011

DUTIES AND RESPONSIBLITIES:

Greet customers as they approach the counter.

Assist food preparers in preparing and packing orders and ensure that condiments and paper napkins are included.

Ascertain that tables and chairs are kept clean and sanitized at all times.

Hand customers their orders and thank them for their business.

Company : AWNI AND BASHAR SHAKER CO. LTD.

: Pizzahut Restaurant Jeddah

: Kingdom of Saudi Arabia

Profile : Awnibashar shaker co ltd is located in jeddah, saudiarabia

company is working in hotels, tour operators, marine services

business activities. Website (http://www.pizzahut-jeddah.com)

The Pizza Hut story begins in May 1958.Pizza Hut was always an entrepreneurial, innovative, fast-thinking place. It was the kind of organization where everyone shared the learning. Pizza Hut was always an entrepreneurial, innovative, fast-thinking place. It was the kind of organization where everyone shared

Position : Service Crew

May 02, 2012- September 30, 2016

DUTIES AND RESPONSIBLITIES:

Greet customers as they approach the counter and present them with menus

Provide them with information regarding the day’s deals and discount options.

Take customers’ orders and punch them into the restaurant data base.

Ensure that correct order has been punched in.

Inform customers of their bill and ask if they will pay in cash or through credit card.

Take payments and tender change.

Make sure that the credit cards are returned to customers once they have been successfully swiped.

Inform customers the amount of time it will take for their order to be prepared.

Relay customer’s order to the kitchen and ensure that each order is expedited.

Assist counter staff in packing ready orders and handling them to customers.

Ensure that the counter area is kept clean and organized at all times.

Restock workstation with supplies and ensure that any item not in stock is communicated to the manager.

Tally cash at the end of each shift and handle discrepancies according to company policies.

Create and maintain cash reports at the end of each day.

CHARACTER REFERENCES:

Mr. Bashar Awni Shaker

General Manager

Pizzahut Restaurant Jeddah

Tel No. 66714078, 6655468

Fax #6674821

Mr. Raymundo E. Robles

Owner/Manager

Tel No. 33373027, 3364755, 3373703

Mr. Ricardo P. Bagunas

Trainee Manager

Pizzahut Restaurant Jeddah

Tel No.+966*********

ACKNOWLEDGEMENT:

I hereby certify that all information provided hereto are true and correct to the best of my knowledge and belief. I certify further that all relative documents pertaining are on my file and readily accessible upon request.

Carl Mark P. Campoy

Applicant



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