Qualifications Profile

Multifaceted, detail-oriented, and performance-focused professional, seeking an opportunity to excel in a challenging business analyst role to demonstrate transferrable knowledge and skills honed from diverse work experience. Adept at identifying and addressing business requirements, analyzing complex information, and formulating strategic recommendations toward the delivery of positive results across various business functions. Capable of thriving and fulfilling a wide array of tasks under high-pressure environments without compromising the quality of service.

Summary of Relevant Experience

Data Administration and Analysis

Keenly assessed monthly prepaid accounts and presented results to the Chief Financial Officer (CFO) to meet budget requirements.

Offered assistance in migrating, integrating, and transferring data from AIM’s database to A2000 end-to-end fashion Enterprise Resource Planning (ERP) as part of the Project Team.

Analyzed vendor compliance chargebacks and handled weekly chargeback reports for sales and management to forecast pending compliance chargebacks.

Customer and Vendor Management

Assumed accountability in processing customer invoices as well as freight cost chargebacks within the customer and vendor side to guarantee documentation of deductions in the salespersons’ commission reports.

Took charge of applying and posting customer payment to the appropriate invoices.

Ensured the accuracy of vendor payments by working on vendor invoices.

Continuous Process Improvement

Maintained active involvement in spearheading and completing ongoing process improvement projects.

Presided over weekly chargeback reduction meeting and coordinated strategic processes to avoid charges in the future.

General Administrative Functions

Collaborated with credit manager regarding potential issues while disputing short paid invoices.

Executed assigned month-end close procedures which included journal entries.

Rendered support to logistics coordinator in receiving and adjusting inventory to deliver sales with updated inventory levels and boost sales goals.

Financial Management

Maintained active involvement with yearly financial audits and reviews.

Growth and Development Impacts

Successfully minimized chargeback rate by 50% through strategy and procedure implementation to ensure seamless distribution to vendor supply chain cycle.

Made major contribution in retrieving $1.1M in lost revenue as a result of compliance chargeback and shortage claim issues through vendor negotiation for full reversal or split of charges.

Work History

Crestwood Technology Group § Yonkers, NY

Staff Accountant 2016–Present

EB Brands Holdings § Elmsford, NY

Vendor Chargeback Analyst 2013–2016

A Fine Gauge, Inc. § New York, NY

Accounts Receivable/Chargeback Analyst Operations Clerk 2003–2011

Education

Master of Business Administration, with Concentration in Managerial Analytics: 2018

Mercy College Dobbs Ferry, NY

GPA: 3.7 Delta Mu Delta International Business Honor Society Inductee Graduated with Distinction

Bachelor of Business Administration: 2016

The College of Westchester White Plains, NY

GPA: 3.5 Graduated cum laude

Associate of Applied Science in Management and Marketing: 2013

The College of Westchester White Plains, NY

GPA: 3.69 Phi Theta Kappa Honor Society Inductee Graduated cum laude

Professional Development

Certifications

Certified Lean Six Sigma Green Belt: 2018

Certified Lean Six Sigma Yellow Belt: 2014

Training

Microsoft Excel Basic and Advanced: 2018

Microsoft Excel Dashboards: 2018

Coursera – Data Management and Visualization: 2018

Tableau Desktop Training I: 2018

IBM TM1: 2018

Technical Acumen

Microsoft Office Applications (Word, Excel, PowerPoint, and Access) Tableau SPSS

Infographics Basic SQL Power BI

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