Service Technician

Paul Horn

Work Experience

July ****- Present Pool Rescuers Gilbert AZ

Service Technician

Service and maintain (80) residential pools

Cell 480-***-****

E-mail ********@*****.***

July 2013- November 2015 Johnson Pools and Spa Mesa,AZ

Field Supervisor

Over seen entire PHX division (630 pools) Ran daily pool route along with repairs throughout the Valley. Tended to customer complaints and new customer quotes. Hired and trained new employees

July 2006 – July 2013 Blue Oasis Pool Service & Repair, Inc. Chandler, AZ

President and Owner

Service and repair of residential and commercial pools.

March 2003 – July 2006 Tolt Service Group, Inc. Tempe, AZ

Bench Engineer

Board level repairs on Retail Servers and PCs (Dell,IBM,HP\Compaq). Second Level support for Field

Service Technicians. Hardware repair of time clocks and hard drives.

Field Service Technician

Repair and troubleshoot Retail equipment (POS, PC, Servers, Network Equipment RLAN, Telxon, Symbol, Printers and Scales.)

June 1997 – March 2003 Safeway Technology Support Tempe, AZ

Technical Analyst

In-house support for all U.S and Canadian store including fuel sites. Second level on-call support for Unix monitoring team. Responsible for monitoring over 1700 Unix servers daily. System administration for SCO Unix platform including software, hardware and scripting. Work with higher level support in problem determination and resolution. Network/LAN. Ability to manipulate system files. Ability to transfer/FTP

files between servers. Involved in implementation and development of hardware and/or software conversions. Assist in the documentation and validation of web-based solutions. Excellent oral and written communication skills.

May 1996 – June 1997 Vons Grocery Store Lake Elsinore, CA

Grocery Clerk\Liquor Manager

Stocking shelves, ordering groceries, building displays, assisting vendors and assisting customers.

March 1993 – May 1996 Ralphs Grocery Store San Diego, CA Grocery Clerk and

Receiver

Stocking shelves, receiving, ordering groceries and assisting customers

Education/Certifications

May 1999 SCO Open Learning Center Santa Cruz, CA Introduction to SCO Unix Systems

SCO OpenServer Administration

March 2000 SCO Open Learning Center Santa Cruz, CA SCO OpenServer Administration II.

Contact this candidate