Gerard T. Gonzales **** Old Quarry Loop, Oakland, CA 94605

(323) 906 - 7410

ac8d3b@r.postjobfree.com

Objective

To cultivate my professional and network engineering skills by sharing my knowledge, practical solutions, and operations experience to positively affect and create value for the organization. Certifications & Technical Skills

(CCNP) Cisco Certified Network Professional: Route

(CCNA) Cisco Certified Network Associate

(VCA-DCV) VMware Certified Associate – Data Center Virtualization

(CCENT) Cisco Certified Entry Network Technician

Scheduled 2019

Recertify 2019

Passed 2014

Passed 2014

Work Experience

Senior Associate Engineer

TeamHealth, North Hollywood, California

August 2017 - Present

Provision and manage ISP circuits for new site-build outs in addition to transitioning and decommissioning sites.

Tier 2 to 3 operations support for L2/L3 VoIP, SIP, PRI, STP, OSPF, EIGRP, VPN, MPLS, and Wireless networks.

Design, deploy, manage, and migrate VoIP systems and processes for newly acquired, existing, or transitioning offices and business units.

Design, implement, automate, and manage network monitor tools tailored for Service Desks, DevOps, Network, and System teams.

Configure, deploy and manage network system and security solutions such as Forcepoint, QRadar, F5 (APM, LTM, ASM), and Forescout. Network Administrator

IPC Healthcare, Inc., North Hollywood, California

June 2015 – August 2017

Configure, deploy, and manage Cisco Nexus 5k, Cat (6800, 4500, 3800, 2800), ISR (4300,2900, 1900), ASR 1000, ASA 5500 devices.

Tier 2 operations support for LAN and WAN networks at corporate and remote sites.

Design, deploy, and manage eFaxing service, RightFax, using PRI and SIP protocols and leading the project to transition fax to eFax lines.

Design, implement, and automate alert and monitoring processes for network, system, and applications using Solarwinds Orion and PShell.

Configure, deploy, and manage Cisco Unified Communications suite (CUCM, Unity, UCCX, IM&P, VCS, TMS, CUBE, SRST) Network Administrator/IT Purchasing Manager

William O’Neil + Co., Los Angeles, California

June 2014 – June 2015

Project lead on anti-virus, device encryption, and security audits to safeguard over 1,600 local and remote devices.

Streamlined and manage On/Off-Boarding process for corporate employees within Active Directory, VPN, and other account services.

Manage and maintain network security and SEC regulatory compliance using McAfee, Barracuda, and Smarsh Email/IM archiving suites.

Configure, deploy, and manage physical/virtual servers, desktops, SAN, and networking devices in a datacenter environment.

Plan, direct, and manage IT procurement processes with an annual budget of $2.5 million as IT purchasing manager.

Develop and cultivate positive relationships with vendors, stakeholders, and peers to realize best terms in value, quality, and service. Jr. Network Administrator

William O’Neil + Co., Los Angeles, California

June 2013 – June 2014

Spearheaded and implemented ITIL Application Management to track HW/SW assets, fulfilling vendor licensing compliancy and eliminated duplicate and unnecessary purchases.

Identify and deploy software and security updates using WSUS, PowerShell scripts and Manage Engine’s Desktop Central system.

Provide Tier 1 to 2 technical support for employees by phone, email, or on-site services. Jr. Network Administrator

City of Downey Fire Department, Downey, California July 2010 – September 2012

Provide technical support to firefighters, 911 operators, and admin staff for Windows desktop, radio, and satellite communication devices.

Deploy, configure, and maintain Windows 2003 servers, over 100 desktops, and 35 rugged laptops installed in fire vehicles and stations.

Install and service fire apparatus systems for radio, GIS, GPS, and satellite communication devices. Education

Bachelor of Science, Business Administration: Computer Information Systems California State Polytechnic University, Pomona

Graduated March 2013

Honors & Awards

California State Polytechnic University, Pomona

College of Business Administration Dean’s List

2011 - 2013

ISACA’s Management Information Systems Student Association

16th Annual Information Technology Competition: Won 3rd in Telecommunications April 2012

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