Payam Shahfari
*** ****** **. #** *****: 949-***-****
San Marcos, CA 92069 Email: *************@*****.*** EDUCATION
Masters of Arts, Sociology, State University of New York, Binghamton (2010). Bachelors of Arts, Business Administration, California State University, Fullerton
(2008).
SUMMARY OF SKILLS
• Excellent verbal and written communication skills
• Knowledge of Microsoft Office applications as well as office equipment (fax, copy, scan, etc.)
• Ability to work in a team as well as individually
• A dependable, self-motivated, multi-tasking individual with high attention to detail
• Ability to utilize professional, academic, and organizational skills effectively PROFESSIONAL EXPERIENCE
ACE PARKING - Hyatt Regency-Huntington Beach, CA Valet 09/2011 – 2013
• Operate and handle vehicles and keys safely and responsibly.
• Greet and welcome guests with sincerity and respect.
• Occasionally co-manage the drive with leads to prevent congestion.
• Assist guests with directions, locations, and other needs and concerns.
• Conduct training for new employees on operational and customer service matters.
• Conduct transactions with guests and provide payment receipts. TLC LANDSCAPE COMPANY, Endicott, NY Crewman
06/2010 – 07/2011
• Conducted developmental projects and ensured the safety of crew-members and property.
• Installed retainer walls, walkways, patios, and steps with utmost quality.
• Planted trees, flowers, bushes and installed mulch, topsoil, grass seeds, etc.
• Accounted for tools, machinery, and hardware after finalizing projects.
• Resolved difficult situation in coordination with managers and supervisors.
• ! Ensured projects were conducted in a timely and professional manner. MOBILE GAS STATION, Yorba Linda, CA Customer Service Rep. 09/2008 – 07/2009
• Addressed customer needs and responded to their concerns.
• Ensured the store was fully maintained to the standards of state regulation.
• Maintained inventory of all in-store and incoming merchandise.
• Responsible for the cash register and the accounting for daily revenue. ALPHA ELECTRIC COMPANY, Laguna Niguel, CA Electrician Apprentice 06/2003 – 07/2007
• Installed indoor and outdoor electrical equipment and accessories (outlets, switches, fans, lights, electrical panels, etc.) in accordance to residential and commercial codes.
• Ensured customer satisfaction through high-quality service and attention to detail.
• Took all measures to ensure safety in a highly dangerous environment.
• Quickly leaned and operated all equipment, tools, and machinery necessary for the job.
• Responded to questions and concerns posed by customers.