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Project Maintenance

Herndon, Virginia, United States
February 04, 2019

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Monroe Albert Anderson Jr.

**** ******* **** ***** *******, Virginia 20171

Home:/703-***-**** Cell:/703-***-****


To obtain A School system Photography position .


I would like to enhance my photography skills by becoming a member of your team. I have been taking photos for several years. In 2018 I began shooting pictures at the Church I attend. Though my experience has been mostly technical I have found new energy in the field of photography.

Over 20 years of technical experience. My responsibilities included working across a variety of Systems and Server platforms. Racking and configuring servers, and network devices.This included the diagnoses and identification, and isolation of hardware problems. An important part of my job was, using the proper call handling procedures, keeping an accurate record of the call history, and contacting support personal on a timely basis when necessary. The integration and configuration of file servers, platform and application compatibility testing, network migration and testing.

Vision Technologies:

(2006 to Nov. 2017)

Maintain systems IBM Sterling Data Center

(2005 2006) Contract work

Team Member: Corio Data Center maintenance

Open and managed IBM Data Center Legacy tickets (SIEBEL):

Track and Managed IBM Hardware Assets SAP (Score) Database.

Open and manage (CMS) Cloud Managed Services tickets.

Opened tickets for AT&T Direct tickets for third party maintenance.

Provided estimate for SOW for IBM Sterling Data Center shutdown.

Managed team in process of un-racking and preparing assets for shipment offsite.

Provide status updates on shutdown progress.


Team Member:

Workstation installations Loudon County Public Schools

Team Member:

Workstation installation D.C. Government Workstation Installations

Hewlett Packard

(Jan. 2002-Jun 2004)

While working at Hewlett Packard I was part of an onsite team responsible for the maintenance and upkeep of over one thousand systems, running Unix, Linux, and Microsoft Sever operating systems, this was a 60 million Dollar Account

Compaq Computer Corp.

(June 1998-Jan. 2002) In 2002 Compaq Computer Corporation was brought by H.P.

I maintained digital UNIX server hardware. I was also responsible for Troubleshooting Compaq Intel servers, and Microsoft server software system reloads.

Digital Equipment Corp.

In 1998 Digital was brought by Compaq Computer Corporation

Coordinate system maintenance, and Addressed ongoing system issues for high visibility accounts, recruit resources necessary to achieve customer satisfaction. Provide management weekly updates and system uptime matrix. I also provided a schedule for the coordination of system preventive maintenance to minimize downtime. As part of a team I was responsible for corrective maintenance of PC hardware and Software on Compaq Computer Corporation Intel Servers.

Project Team Member

Project Member Project Enterprise: City Corp Bank.

Assign the task to develop process for PC upgrades and installation, tested purposed software applications with the applications that were on the existing platforms. Develop procedures for PC integration.

Hardware Team Lead

Rolm Communication Project

Responsible for physical migration of network backbone, coordinate server hardware and software installation, and upgrading hardware and software applications platforms of Intel workstations for end users. I delivered a weekly written update to customer focus of project progress.

Project Team Member


I was part of the installation and maintenance of network hardware team; and I worked with the remote support staff to resolve network transmitting bottlenecks

Team Lead: Account Representative

Pentagon/PPBS Project:

Our team was responsible for maintaining a high level of customer satisfaction. I coordinated a team of four engineers to support pentagon project. Our responsibilities included for maintaining high system availability during critical budget cycles. We coordinated the preventive maintenance timetables to minimize impact of downtime. We scheduled the installation of new software products. We assisted in monitoring network traffic flow, isolated hardware, software, and network errors using various diagnostic tools.

Computer engineer:

State Dept

Responsible for PDP 11 systems.

Hardware maintenance RSX11 operating system.

Communication specialist:

Responsible for PDP11 front end systems of Digital Main Frames.

Final Test and Assembly Tech:

Digital Equipment Corp.

Manpower support part of team that traveled across the country to

Respond to system outages.


Control Data Institute, Chicago, Ill.

A.A., computer technology

Tilden Technical H.S., Chicago, Ill

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