Patricia Williams

Burton, MI

ac8d1t@r.postjobfree.com

810-***-****

Objective-Seeking a position that will enable me to perform to the best of my abilities in a challenging work atmosphere

Willing to relocate to: Genesee, Lapeer, Oakland County Authorized to work in the US for any employer

Work Experience

Clerk-Secretary of State

State of Michigan - Davison, MI

October 1994 to December 2014

Vast knowledge of vehicle laws and licensing regulations. Waited on customers to ensure their needs were met. Issued plates-tabs, vehicle titles and driver licenses. Handled cash for each transaction. Have great customer service skills. Traveled between Secretary of State offcies on relief assignments when needed to help staff their office when short staffed. Lead Worker-Secretary of State

State of Michigan - Davison, MI

January 2007 to January 2014

Lead worker position supervising 8 employees under direction of Branch Manager at a highly complex Secretary of State office. Collected license fees and vehicle sales tax. Issued titles and processed RD108's for several dealerships. Issued driver license written and road tests. Excellent cash handling accountability and banking. Resolved difficult customers problems and complaints. Monitored breaks and lunch breaks to ensure the office ran smoothly throughout the day. Trained new employees when hired. Maintained high quality control with inventory such as permits, license plates, license tabs. Education

Davison High School - Davison, MI

September 1984 to June 1988

Diploma

Skills

Microsoft Office (10+ years), Secretarial, Customer Service, Front Office