Administrative Assistant Customer Service

Professional Summary

Skills

Work History

CINDY D MCQUEEN

*** ***** *****, ********, ** 31768 • 229-***-**** • ******@*****.*** Administrative Assistant with extensive office operations focused on driving productivity using strong organizational, customer service, and management skills, while contributing to the company's goals and values.

Strong interpersonal and customer service

skills

Strong work ethic

Professional and mature

Self-starter

AR/AP and payroll

Dedicated team player

Excellent verbal/written communication skills

Meticulous attention to detail

Data management

Document scanning

Clerical support

Data entry

Medical Assistant/Receptionist, 09/2017 to 01/2019 Colquitt Regional Medical Center-Sterling Center – Moultrie, GA Copied, logged and scanned supporting documentation. Verified data integrity and accuracy.

Entered details such as payments and patients demographics and medical information into the computer system.

Responded to customer requests via telephone and email. Worked directly with all healthcare team members to maintain high quality of care and confidentiality for all patients.

Receptionist/Administrative Assistant, 06/2014 to 10/2015 SOUTHACTIVE ORTHOPEDICS & SPORTS MEDICINE – Moultrie, GA Observed strict confidentiality and safeguards all patient-related information. Responsible for scheduling and confirming appointments and follow up visits. Checked patients in and out, entering demographics in system, collecting co -payments and account payments.

Education

Handled high volume of calls.

Provided support and help in other areas of office as needed. Processed all incoming and outgoing faxes.

Verified data integrity and accuracy.

Radiologic/Ortho Technologist, 08/2008 to 03/2011

D. W. ADCOCK ORTHOPEDIC CLINIC – Moultrie, GA

More than six years experience as Radiologic Technologist. Knowledge of relevant regulations and policies, and ability to interpret and apply these to work performance.

Ability to communicate effectively with patients and members of the health care team. Excellent ability to keep accurate and precise records related to services. Served diverse caseload of patients, while maintaining high quality of care and confidentiality. Office Manager, 10/1997 to 08/2008

VALLEY SHORE FARMS, INC – Moultrie, GA

Eleven years experience in fast paced, high volume produce sales office. Maintained all incoming and outgoing calls, faxes, and mail. Handled all activities in accounts payable and receivable ensuring timely payments of vendor invoices and entering daily invoices for all sales. Responsible for all employee records and payroll distribution. Contacted customers regarding any accounts past due. Ordered all office supplies including ink cartridges, toner and paper. Radiologic Technologist, 06/2006 to 06/2008

COLQUITT REGIONAL MEDICAL CENTER, PRN – Moultrie, GA Proficient in all diagnostic imaging including general x-ray, portable, C-arm and fluoroscopic exams.

Experienced in working with patients of all ages with variety of medical conditions. Used mobile imaging in operating or emergency rooms and at patients' bedside. Used beam-restrictive devices and patient shielding techniques to minimize patients' exposure to radiation.

Reviewed physicians' orders to determine patients' medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images. Educated patients on procedures and helped minimize anxiety when enhancing cooperation. Enforced compliance with hospital policies and procedures, including HIPAA. Associate of Science: Radiologic Technologist, 2007 Moultrie Technical College - Moultrie, GA

High School Diploma: 1977

Colquitt County High School - Norman Park, GA

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