My work experience has predominantly been within the company IT Infrastructure and

System Administration. I have fulfilled roles that entailed not only being responsible for technical planning, documentation, provision, administration and support of hosting and server services, but also inter-department communication and direct customer facing support.

I have throughout my career been more than happy to be involved in every aspect of the company and more than willing to take on responsibility outside of my direct role. My main technical experience is supporting and administering Windows and GNU/Linux dedicated servers both physical and virtualized on the AWS, Azure and VSphere suite/Hyper V. Ideally, I would like to work within a good company and team where I would be able to apply my knowledge and use my experience for the benefit of the company at the same time to further increase my technical knowledge and abilities, and be given the opportunity to be involved in the growth of the company and brand.

Experience

IT Administrator at IQRA group of Schools, UAE

December 2014 – December 2018 (4 years)

• Install, administer and upgrade the computer network & IT infrastructure.

• Managing and administering AWS hosted Ubuntu/CentOS web servers

• Providing IT support for the Students and Staff.

• Managing the virtual machines hosted in VMware and Hyper V.

• Creating firewall (Fortinet & SonicWall) policies and ensure the network security.

• Administering the Active directory server (Windows 2012 R2).

• Administering the Email and MS Apps from MS Exchange & Office 365 Admin control

(Exchange properties) and PowerShell.

• Install, configure and maintain servers, PCs, peripherals, IT tools/equipment, packaged software, antivirus, utilities, software tools and software patches. Summary

Mahesh Kizhakkoot

IT Administrator

ac8cjq@r.postjobfree.com

+971*********

• Troubleshoot problems arising from hardware, software, application systems, network infrastructure virus and security related attacks

• Install/ reinstall and configure packaged software and applications, antivirus, software utilities and patches.

• Update antivirus, systems software and other software updates, when required.

• Setup user accounts and profiles for users.

• Assign priorities to problems reported, based on the severity, and coordinate with the concerned parties (vendors, suppliers, etc.), where required, in tracking and resolving the problem.

• Provide user support - assist users in the appropriate use of systems/applications Intranet and Internet usage and provide them the best possible solutions to their IT related issues/ problems.

• Respond to queries on the status of the problem or service request.

• Setup and ensure the strict compliance of procedures related to daily backup and other periodic routines - Software patches, data transfers/ interchange, port/ import/ export and restoration from backups when required.

• Train users in the appropriate use of hardware, network, Intranet, internet, standard software packages and software tools.

• Record, monitor and control software licenses purchased and used and notify when upgrades/ renewals are required.

Level 2 System Administrator at Astraea Networks for client Servers Australia

July 2012 - December 2014 (2 years 6 months)

o Monitoring Linux servers for stability and taking both proactive and reactive measures to correct and prevent issues.

o Providing fellow system administrators and support representatives with technical support and guidance.

o Providing technical support for Level I-III issues via helpdesk and telephone. o Assisting clients in transferring accounts to Servers Australia servers. o Installing, configuring, and maintaining services such as Apache, MySQL, PHP and Exim across thousands of servers.

o Monitoring tools using SolarWinds NPM, Nagios, Cactis o MySQL backups and restoration # R1 Soft and Ahsay Enterprise backup configuration and restoration.

o Performing migrations and server setups.

o FTP server installation configuration and restoration o Installation, configuring and setup of AD/ DHCP/DNS/IIS roles. o Installation, configuring and setup of Microsoft Exchange Server 2013 o Main web hosting control panels used: Plesk, cPanel, SolusVM System Administrator Intern at Armia Systems Inc

June 2012 - July 2012 (2 months)

Linux server administration training in the company environment Virtualizations: VMware, KVM and Hyper-V

Ticketing/Helpdesk Systems used: Manage Engine, Kayako, Sirportly, Zendesk Certifications

Red Hat Certified Engineer

RedHat License 120-034-624

MCSA: Windows Server 2012

Microsoft July 2014

MCSA: Windows Server 2012

Microsoft July 2014

Completed training in MS Exchange 2013

Education

Nehru college of Engineering and Research Centre, Kerala, India Completed Bachelor of Technology (B.Tech.), Electronics and Communications Engineering, 2007 - 2011

Sri Rama Krishna Gurukula Vidya Mandir, Puranattukara, Thrissur, Kerala, India Higher Secondary, Science, 2005 – 2007

Personal Information

• Date Of Birth : 10th January 1990

• Nationality : Indian

• Passport Number : J9443154 ( valid till 2021)

• Marital Status : Married

• Visa Status : Visit Visa

• Driving License : UAE, India

• Skype ID: maheshkizhakkoot

• Total Years of experience: 7 YEARS

• Notice Period: Immediate

Contact this candidate