Soledad Merlo
Soledad Merlo
Mountain View, CA – 412-***-**** – ************@*****.***
CAREER HISTORY
Project Manager
Chevron - Pittsburgh, PA, USA
Sep 2015 – April 2016
Led a team of 8+ on site and offshore developers, business analysts, data and solution architects
Managed up to 5 short term (3-6 months) projects in parallel, including SharePoint, .NET and data management projects
Defined and tracked project schedules and budgets
Created training strategies and facilitated training events for up to 100+ people
Senior Business Analyst
Chevron - Pittsburgh, PA, USA
Jun 2013 – Aug 2015
Gathered business requirements for both waterfall and agile projects
Defined business cases and metrics to track project success
Prepared test plans and test cases, ran test scripts
Created training materials and led on-site and remote training events
Conducted 3-day Requirement Management Work Process workshops
Business Analyst
Chevron - Buenos Aires, Argentina
Jun 2011 – Jun 2013
Gathered business requirements for various business units
Worked closely with SMEs and technical teams distributed in the U.S., the Philippines, India and Argentina
Improved software processes for the entire support organization as a member of the Application Lifecycle Management Governance board
Streamlined the testing process for support teams as a member of a Lean Six Sigma project
Launched the Buenos Aires Chapter of Chevron’s Business Analysis Community of Practice
Business Analyst
Globant - Buenos Aires, Argentina
May 2009 – Jun 2011
Gathered requirements for a global platform used in 8 travel sites in Europe and Asia pacific
Worked closely with product managers and other members of cross-functional teams located in England, the U.S. and Argentina.
Acted as the bridge between technical and business teams
Created, estimated and managed user stories for a team of 7+ UI and back-end developers
Defined project scope and planned deliverables, all under an agile framework
Business Analyst
Huddle Group - Buenos Aires, Argentina
Mar 2008 – Apr 2009
Created, estimated and managed user stories for a pension plan administration web Application
Gathered requirements and created technical documentation
Created and executed user acceptance tests and test cases
.NET Programmer Analyst
Satellital Control – Buenos Aires, Argentina
Dec 2005 - Dec 2007
Gathered requirements and developed a real-time satellite monitoring web application using .NET
Administered the SQL Server production database
EDUCATION
2007, B.S., Information Systems Engineering
National Technological University, Buenos Aires, Argentina
CERTIFICATIONS
2014, CBAP® (Certified Business Analysis Professional) International Institute of Business Analysis
SKILLS
Effective communication, change management, facilitation of complex working sessions
Analytical thinking, problem solving, attention to detail
Project Management: Budget creation and tracking, schedule management using MS Project 2010
Business analysis: Requirements elicitation, Use Cases, User stories, UML, Business Case justification
Database: Entity-relationship diagram, SQL, SQL Server 2005
Programming: OOP, .NET 2.0, C#, ASP.NET
COURSES AND SEMINARS
2015 Building Business Capabilities, official conference of the International Institute of Business Analysis
FAST Facilitation (2014, 40 hours)
Change Management for projects (2013, 15 hours)
Virtual communications across cultures (2012, 5 hours)
Managing emotions during negotiations (2011, 18 hours)
LANGUAGES
English (fluent level), Spanish (native level), French (basic level), Chinese (basic level)