Soledad Merlo

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Soledad Merlo

Mountain View, CA – 412-***-**** – ac8cg7@r.postjobfree.com

CAREER HISTORY

Project Manager

Chevron - Pittsburgh, PA, USA

Sep 2015 – April 2016

Led a team of 8+ on site and offshore developers, business analysts, data and solution architects

Managed up to 5 short term (3-6 months) projects in parallel, including SharePoint, .NET and data management projects

Defined and tracked project schedules and budgets

Created training strategies and facilitated training events for up to 100+ people

Senior Business Analyst

Chevron - Pittsburgh, PA, USA

Jun 2013 – Aug 2015

Gathered business requirements for both waterfall and agile projects

Defined business cases and metrics to track project success

Prepared test plans and test cases, ran test scripts

Created training materials and led on-site and remote training events

Conducted 3-day Requirement Management Work Process workshops

Business Analyst

Chevron - Buenos Aires, Argentina

Jun 2011 – Jun 2013

Gathered business requirements for various business units

Worked closely with SMEs and technical teams distributed in the U.S., the Philippines, India and Argentina

Improved software processes for the entire support organization as a member of the Application Lifecycle Management Governance board

Streamlined the testing process for support teams as a member of a Lean Six Sigma project

Launched the Buenos Aires Chapter of Chevron’s Business Analysis Community of Practice

Business Analyst

Globant - Buenos Aires, Argentina

May 2009 – Jun 2011

Gathered requirements for a global platform used in 8 travel sites in Europe and Asia pacific

Worked closely with product managers and other members of cross-functional teams located in England, the U.S. and Argentina.

Acted as the bridge between technical and business teams

Created, estimated and managed user stories for a team of 7+ UI and back-end developers

Defined project scope and planned deliverables, all under an agile framework

Business Analyst

Huddle Group - Buenos Aires, Argentina

Mar 2008 – Apr 2009

Created, estimated and managed user stories for a pension plan administration web Application

Gathered requirements and created technical documentation

Created and executed user acceptance tests and test cases

.NET Programmer Analyst

Satellital Control – Buenos Aires, Argentina

Dec 2005 - Dec 2007

Gathered requirements and developed a real-time satellite monitoring web application using .NET

Administered the SQL Server production database

EDUCATION

2007, B.S., Information Systems Engineering

National Technological University, Buenos Aires, Argentina

CERTIFICATIONS

2014, CBAP® (Certified Business Analysis Professional) International Institute of Business Analysis

SKILLS

Effective communication, change management, facilitation of complex working sessions

Analytical thinking, problem solving, attention to detail

Project Management: Budget creation and tracking, schedule management using MS Project 2010

Business analysis: Requirements elicitation, Use Cases, User stories, UML, Business Case justification

Database: Entity-relationship diagram, SQL, SQL Server 2005

Programming: OOP, .NET 2.0, C#, ASP.NET

COURSES AND SEMINARS

2015 Building Business Capabilities, official conference of the International Institute of Business Analysis

FAST Facilitation (2014, 40 hours)

Change Management for projects (2013, 15 hours)

Virtual communications across cultures (2012, 5 hours)

Managing emotions during negotiations (2011, 18 hours)

LANGUAGES

English (fluent level), Spanish (native level), French (basic level), Chinese (basic level)

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