Manager Project

Peter Roth

201-***-**** Tulsa, OK ***** ********@*****.***

Focus

To utilize broad-based Technical Project Management, Business Relationship Building, and System Design skills to integrate emerging technologies, design new systems, improve processes, collaborate with cross-functional teams and optimize resources while efficiently delivering projects on time.

Summary of Qualifications

●Offering over 17+ years of experience in a fast-paced Telecommunications environment, requiring portfolio project management, tool optimization, collaboration, and a strong commitment to delivering solutions to demanding customers requiring the ability to implement emerging technologies:

- IT Transformations - System/Data Analysis - Business/Data Flow Analysis

- Project Management - Team Building - Automation Implementation

- Architecture Design - Project Documentation - Work Flow Analysis

- Routers, Switches, & Hubs - NetTest / C&C Teams - Performance Improvement- Activation/Repair Projects - Engineering Liaison - EOC Acceptance

- C & C/NIT Tool Creation - Interruption Analysis - System Integrity

- Data/Voice/Network - System Integration - Planning/Scheduling

- VISIO ICON experience - CCP/Calls per PRI - SS7 Transport (SRM)

●Effective rapport building, relationship management, communication and listening skills necessary to transform projects, by defining immediate needs, assisting customers/vendors, collaborating with stakeholders and removing the roadblocks to resolve issues and build loyalty & trust

●In-depth experience utilizing many influence strategies during negotiation situations and problem-solving conferences to achieve quality standards and deadlines

●Technical Bullet or Summary:

Tools: Command & Control, Node Insertion Tool

Automation: TI, EOC,

Professional Experience

Verizon Data Services, Edison, NJ 2016-2017

Systems Analyst/Information Technology – Led a 15+ member team, supporting 2000+ users and allocating $ 1 million in assets with accountability for accepting stalled projects, reviewing project requirements, collaborating with teams and jumpstarting new processes to address challenges and deliver results across multiple benchmarks. Collaborated with stakeholders to identify solutions. Improved customer trust and confidence. Assisted in retaining customers in a climate with a strong sense of urgency.

Project Accomplishments:

Upgraded and revamped Command & Control tool (C & C) and the Node Insertion Tool (NIT) that are widely used by repair, activation, facility support, groom teams and engineering to improve workflow and processes;

Reduced time and minimized network from self-inflicted disruptions

The C & C tool saved 20 minutes at each WOT and PTD tasks

Reduced repair interval by 15 - 20% on each trouble ticket using C & C

NIT tool improved troubleshooting on ONB fiber rings by engineering/ activations/ repair teams

Network Engineering reported self-inflicted network disruptions were immunized

Facility Support conveyed the realization of significant inroads in terms of time/network protections along with signification time savings on platforms where techs did not use a particular CLI

Coordinated with multiple departments and cross-functional teams: lab, technology, engineering, operations and NAC teams to identify priorities, scheduling, functionality and general support to integrate emerging technologies and solutions

XO Communications, Edison, NJ 2000 - 2016

Technical Project Manager/Process Manager/Business Relations Manager

Managed a portfolio of projects and conferred with the Activations Center to develop and launch the National Processes for EOC acceptance.

Project Accomplishments:

●Collaborated with users and IT Development to automate Ethernet-over-Copper DSO Loop Test and T1 acceptance

●Enhanced TDM T1 testing automation via LEC_DD, WOT, and PTD_DLY tasks which increased efficiency of T1 x-connect automation

●Led initiative to formulate a process to manually restart ASAP automation to increase throughput

●Conferred and worked with the NAC, Repair and NCOG to add additional validations, commands and platforms to Command and Control to minimize and prevent global outages due to human error

●Acted as liaison with IT, engineering and users to create a node insertion tool to add auto-rollback to Spirent commands; added a new platform the ALU-7750 that coincided with the Intercity Ethernet projects; interfaced with groom team on new automation requirements

●Worked with Visio using telecom ICON’s

●Turned up PRI’s employing CCP (Concurrent Call Path)

●SRM – was involved in T1 and DS0 transport SS7 project

●Researched existing technologies along with emerging innovations to create systems that protected the global platform, integrated controls and improved processes that provided the infrastructure to continuous process improvement across multiple areas

Award

Recipient of the Extreme Award presented by the Vice President recognizing those who have gone above and beyond within the XO Communication Group

Education & Training

DeVry University – Degree in Telecommunications Management

Profile

Alliance Builder…Problem Solver…Detail-oriented…Resourceful…Ethical…Customer-driven…. Diligent… Honest…Loyal…Dependable…Dedicated…Analytical skills…Creative…Always looking for best practices

Boy Scout Troop 7, Ridgewood, NJ – Served as Assistant Scout Master to foster leadership skills while mentoring scouts through rank advancement with the goal of achieving Eagle Scout Rank

References Available Upon Request

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