Customer Service Manager

Location:

Posted:

January 30, 2019

Carmen McDonald

Winterville, GA *0683

****************@*****.***

Objective

To secure a position with a stable and profitable organization, where I can be a member of a team and utilize my business experience to the fullest.

Skills Development

•Dependable and enthusiastic

•Excellent communication skills

•Effective and efficient organizational skills

Experience

Sam’s Club, Athens, GA Nov. 2017- current

Member Service Associate

Communicates and explains Membership types, programs, and benefits to current and prospective Members to assist with account decisions

Knowledge of membership levels, encourage renewals, and promote the value of Sam's Club products and services.

Adcock Furniture, Athens, GA Sept. 2016 - Nov. 2017

Sales Associate

•Provide great customer services by communicate with prospect clients on the face-to-face or on the phone

•Advise clients how to match various furniture items, while sharing product knowledge

The Georgia Department of Community Affairs, Athens, GA Jan. 2016- July 2016

Housing Processor

•Accurately processed housing applications

•Provided resources and support for families in need

Tire Shop and Auto Repair, Athens, GA May 2012- Nov. 2015

Secretary and service adviser

•Provided high quality customer service to sustain customer base and acquire new business.

•Maintained and updated customer clientele book

Farmers Furniture, Athens, GA Jan. 2005- Aug.2010

Assistant credit manager/office manager

•Assured daily and monthly sales goals were met by maintaining personal relationships with customers.

Education

•Jefferson High School, Madison County, 1987