Denver, CO – USA email@example.com m:+1-720-***-****
Over 15 years of extensive executive level strategic consulting and hands-on experience designing and developing advanced OSS/BSS solutions enabling and supporting revenue generating services for Tier-1 US 3/4G Wireless, Cable MSO, and Direct Broadcast Satellite networks, as well as numerous international operators. I hold specialized expertise in setting strategic technical vision, operational optimization, transformation, solution and data architecture, and orchestrating world class product development enabling deployment of next generation service offerings.
P R O F E S S I O N A L E X P E R I E N C E
TARGET DATA OSS DIRECTOR, 1/2011 – to Current
Denver, CO 80130 - USA
Target Data Consulting is an established provider of OSS Solutions providing leadership in Architecture, Strategy, Design and Implementation for Tier 2 and 3 Service Providers and MSO’s. Target Data Consulting is based out of Denver Colorado with clients in North America and EMEA. Principle manager and Solution Architect leading customer engagements within channel sales efforts focusing on strategic and tactical initiatives providing the highest quality consulting services in OSS product evaluation and acquisition with a vision of bringing Legacy and Greenfield environments current with industry best practices. Highly experienced networking and routing Systems Engineer and Architect guiding system transformation with respect to routing and emerging networking trends such as SDN and NFV. Software architecture for carrier-class access systems (telecom and MSO) engaging with product line leadership and development to both specify and ensure implementation of complex B/OSS system requirements which are architecturally efficient, robust, scalable, reusable and extensible.
DIRECTOR OSS ARCHITECT, 8/2009 – 1/2011
Time Warner Cable, Herndon, VA - USA
TWC is the second largest Cable Company in the US, with revenue in the billions and a customer base of over 15 million subscribers supported by over 40 thousand employees. OSS Architect Director leading team of 30 in strategic and tactical initiatives for Resource Management projects inclusive of Network Planning, Service Fulfillment, Service Assurance, Service Management, Network Performance, Inventory and Discovery. Lead critical effort in conducting on-going support of B/OSS Architectural analysis, selection and development for Telecom OSS platform with a vision towards an integrated fulfillment stack, bringing a deep understanding of telecom network technology and TMF NGOSS standards.
Worked within the Executive Team heading the OSS architectural governance committee for development and deployment of SOA based OSS initiatives.
Increased efficiency and reduced FTEs with high level architectural business and functional solution designs within the Advance Technologies Group while working with development teams to ensure architecture concepts, components, and patterns are fully realized.
Developed companywide strategic OSS vision and initiative while working closely with internal and external development partners to prescribe the appropriate functional and software architecture Page 2
requirements while developing systems and application architecture strategies, roadmaps and standards for OSS deployment.
Created architectural blueprints for multiple business applications while defining the business and software logic for complex enterprise integrations within greenfield as well as legacy environments.
Defined the business drivers that influenced decisions on the application architectures, as well as data and workflow elements.
Managed and lead development and design teams to map application architectures to the chosen technology platform and oversaw all North American design and deployment for Resource Management application and peripheral integrations within the B/OSS solution stack. PRE-SALES ENGINEER, 9/2008 – 2/2009
TRIBOLD CORPORTATION, London, UK
Tribold Corporation is a leading innovator in Product and Service Catalogue Management for the Telco industry with 50 employees and annual revenues exceeding $10 million. Oversaw all North American Pre-Sales business engagement functions, including preparing high quality product demonstrations for engineers and executive stake holders. Configured and maintained demo scripts, demo laptops and example documentation. Performed live product demonstrations on-site, or via web conference software as well as participating in sales meetings, strategic account planning, and prospect follow-up activities. Specialized at creating proposals, managing P.O.C. and Pilot team members, developing statements of work and responses to RFPs/RFIs/RFQs; Worked hand in hand with marketing and engineering in representing company technology at seminars and trade shows while training sales people on new features and enhancements.
Worked with Partner and Alliance managers in resource and product bid/proposal/acquisition engagements designed to leverage and monetize 3rd party components and services for long term solution delivery. Identified strategic channel partnerships assessing and validating the motivation of target partners defining the most compelling win-win propositions while building a differentiated product and service model potential customers see as critical path decision. Selected Achievements:
Worked at identifying strategic channel partners to enhance Product and Service Catalogue B/OSS sales for services and products.
Instrumental in fashioning customized demos for Tier 1 and Tier 2 Telco Product Managers, CIOs and CTOs leveraging native application features with specific client requirements.
Drove architectural requirements gathering and design proposals building consensus among Billing, CRM, and Resource Management Architects and business managers on solution road map and project proposal to reduce Time to Market and Cost to Market metrics.
Developed client specific SoWs consistent with company objectives for quick win License/Services sales engagements.
Developed integration strategies with downstream Billing, CRM and Provisioning platforms.
Managed team of 5 delivering P.O.C and Pilot programs establishing a strong account presence and stakeholder buy-in.
SOLUTION ARCHITECT, 7/2006 – 9/2008
AMDOCS INC. – Denver, Colorado
Amdocs is a leading Service and Software company delivering State-of-the-Art Technologies for Tier 1 CSPs with 16k employees and annual revenues 3+ billion dollars. Lead solution designer for complex OSS/BSS resource management systems, integrating and automating with B2B service fulfillment platforms and building interface specifications with detail design configuration Page 3
for telecom service providers. Worked extensively with Tier 1 and Tier 2 international CSPs scoping and designing solutions for leading Telecom vendors. Integral in leading and managing team of Subject Matter experts in establishing design and deployment strategies to develop an integrated solution for network resource, billing and order management architectures. Deep dive technical resource in both pre and post sales RFI/RFP and SOW proposal activities aligning business objectives with an overall OSS vision. Selected Achievements:
Lead architect and team manager in winning major Tier 1 License and Services deals with a 90% success rate on closing major accounts while technical lead.
Developed strategic alignment with client IT and Business planning groups that facilitated agreed cross domain business acceptance for transformation road map.
Successful in achieving market penetration with technical analysis involving requirements definition, solution design, project planning, acceptance and operational deployment for US/EMEA clients focused on reducing CAPex/OPex.
PRINCIPAL CONSULTANT, 3/2004 – 7/2006
CRAMER SYSTEMS – Bath, UK
Cramer Systems was a leading Resource Management and Inventory company for the burgeoning Telco OSS order fulfillment space for Tier 1 and Tier 2 CSP’s with 200 employees and annual revenues of 150 million dollars. Cramer was purchased by Amdocs in 2006. OSS Technical Architect consultant leading CSP engagements both in North American and EMEA implementing Cramer’s strategic Resource Management solution. Worked with sales opportunities leveraging advance deployment methodologies scoping and analyzing business requirements while leading, team members and personnel assignments. Kept tactical and strategic alignment with architectural governance board and supported project planners in defining L.O.E. Coordinated logistical and technical assistance for System Integrators and resolved client and partner business and support issues. Liaison with lead System Integrators creating work effort estimates for SOW proposals while monitoring project development.
Built technical team to address complex OSS challenges in deploying latest in C.O.T.S. applications.
Promoted and developed transformational road map for CSPs that aligned with 2 and 5 year planning.
Met and exceeded all company benchmarks for work utilization and performance.
Lead team in OSS resource management modeling, implementation and configuration of enterprise Landline and wireless hardware, software and management systems.
Lead legacy migration efforts with detail level column/row design documents, data definitions and in app relational modeling for network E2E service design.
Advised on circuit and data specific infrastructure OSS representation including quality of service configurations, router/switch configuration, capacity planning and service assurance integrations
Conducted client consultations for OSS hardware and software RDBM, including networks, routers, and servers. Analyzed business needs and recommended solutions. PROJECT MANAGER, 3/2003 – 3/2004
TARGET DATA CONSULTING. – Denver Colorado
Target Data Consulting was a private consulting practice created to serve CSP specific requirements for deploying resource management enterprise applications. Developed training programs, standards documentation and scope analysis for CSPs, managed multiple and diverse provisioning and IT groups resulting in on-time and on-budget implementations that allowed clients to realize a faster ROI.
Project Management of enterprise application installation, configuration and acceptance for regional CSP bringing on line NextGen products and services for order fulfillment and activation work flows.
Increased overall provisioning design and assignment efficiency and quality across regional and national territories.
Promoted OSS enablement for resource lifecycle management that led to decreased time to deliver and cost to deliver design to activation processes.
Practice manager in transformational implementations of legacy to NextGen application environment with migration from diverse and heterogeneous environments focusing on quality and quantity data metrics.
Data analytics and mapping for both syntactical and semantic definitions in design and deployment for production resource management work flows.
IMPLEMENTATION ENGINEER, 9/2001 – 3/2003
GRANITE SYSTEMS – Manchester, New Hampshire
Granite Systems, prior to being acquired by Telcordia, was a leading OSS Resource Management Enterprise C.O.T.S company focused on delivering the latest in NextGen products and services with 200 employees and annual revenues exceeding 75 million. Led U.S. and European network implementation of inventory and resource management OSS software, Xpercom and Xng for wireless, broadband, cable and traditional telephony carriers. Implementations included International companies with complex network architectures such as DWDM, SDH, MPLS and IP SONET, using Core, Provider Edge and Access equipment riding services such as Internet, POTS, ATM, ISDN and DSL.
Data mapping and migration responsibilities for existing legacy resource management solutions to Granite schema utilizing API driven methodologies and procedures.
Designed relational model for Core, Edge and Access topologies abstracting physical, logical and service layers to facilitate network provisioning for both wireline and mobile entities.
Effectively managed Project Deliverables including data migration services from legacy source systems to target application using ETL tools.
Trained on-site client personnel to manage, implement and maintain new software released. Increased all around acceptance and adoption of latest in technologies and RDB platforms.
Implementations resulted in cost savings with an overall increase in productivity, reduction in head- count and faster mean time to repair.
E D U C A T I O N, T R A I N I N G, T E C H N I C A L Q U A L I F I C A T I O N S Technical Knowledge Of
Network Management Protocols: SNMP, HTTP, SOAP, IPv4, IPv6, ICMP Network Management Languages: XML, JDBC/ODBC, SQL
OSS Architecture: SOA
Oracle SOA Suite: OSB,SOA, OSM ASAP
Data Base Engines: Oracle, Sybase, MySQL Operating Systems: Solaris, HP-UX, MS Windows/XP Experience
in Producing: UML and Use Case Modeling
Bachelor Science (BS), 1986 – Rochester Institute of Technology, Rochester, NY, USA Professional Development Courses:
Seven Habits of Highly Effective People
Taking Corrective Actions
Coaching for Optimal Performance
Project Management: Skills for Success