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Customer Service Representative

Mentor, OH
January 28, 2019

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Heidi Sayher

**** ****** **, ****** ** *****



● Customer Service Representative

● Microsoft Office

● Accounts Receivables / Payables

● Office Administrative

● Government Shipping

● Cnc machine

● Punch Press


Great Lakes Power

Government Packaging

● Performed and completed freight quotes

● Very familiar with shipping / freight arrangements per US government requirements

● Coordinate and schedule deliveries

Schedule daily shipment through company's shipping portal

● Resolved issues with vendors and customers for return shipments

● Performed all box packaging,

Pull Parts for Orders, Counted Parts that came in the shop

● Inventory

Safeguard Properties 2014-2016

2017- 2018

REO Specialist

● Customer Service Representative and General Office Duties.

● Scheduling and follow up with vendors

● Reviewed contractor's Picture of work performed and Paid them accordingly

● Made Sure property was free of Violations

Vanco Tool INC. 23 2012 - 2015

Accounting Clerk / Shipping Receiving Clerk / Work Order Administrator

● Accounts Receivables and Payables

● Receive open work orders and assign to fill and ship and prepare and pack parts for. shipping

● Labeling of orders and schedule shipping

● Handle communications inquiries from customers and vendors and Follow up on customer service calls

● Receive and manage raw materials

● Answer phones, email, maintain shipping and order logs

● Ran Cnc Machine's, Punch Press

● Government shipping in its entirety

● Did the Final inspection to make sure the part was within allowed Tolerance per the specific specs

DiFranco Web Design 2005- Current

Executive Administrative Assistant

● Schedule meetings with clients and general office duties

● Manage client files and prepare documentation for clients

● Proof Presentations

Temporary Assignments:

Employ- Ease Inc.2016- 2017 9 Week Assignment


PCC Airfoil SMP, Inc.

● 3 D X-Ray Inspection

● Scanning Barcodes to make sure they are arcuate to Work Order

● Packing and Shipping

● Dot marking

Dai Ceramics Inc. 5 Week Assignment

● Plastic and Casting Mold Operator 2016-2017

● Load material into Machine

● Remove and inspect

● Place them in the Sager

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