Engineer Field Service

469-***-**** ***************@*****.***

Thomas Nguyen

Objective

To obtain a position where I can fully utilize my skills and have the opportunity to achieve new abilities.

Experience

Jan 2018 – July 2018

Mobilecomm

Richardson, TX

Field Engineer

Perform DUL-DUS and BB5216 Migrations; Configure RBS6102/RBS6201 ODE/RBS6131 Cabinet modules and external hardware.

Troubleshoot issues for the L7/L19/L21 Cabinet configurations per RFDS/RNDCIQ

August 2013 – November 2016

Versacom

Dallas, TX

Field Engineer/Supervisor

Manage & Supervise Field engineers for Ericsson/AT&T Project

Perform installation of LTE & UMTS 3G/4G equipment for specific customer

Commission/Integrate E// 3000, 6000 series cabinets & Cisco Routers;

Ensure the proper functionality and end-to-end integrity of BTS equipment

June 2010 – Aug 2013

Dish Network

Mesquite, TX

Field Service Specialist

Responsible for installing, maintaining, and troubleshooting Dish related systems

Helping customers resolve problems and disputes

Working efficiently with coworkers to achieve desired goals

Education

2002-2006

Mesquite High School

Mesquite, TX

High School Diploma

Graduated Top 10 %; Completed various accelerated program courses

2006- 2010 University of Texas at Dallas Richardson, TX

Business Administration (Management Information Systems)

Bachelor’s Degree

Scholarship awarded by University

Nominated for Beta Gamma Sigma Honor’s Society

Dean’s List (2008 & 2009)

Interests

Working with computers; Learning new skills in a hands-on environment

Skills

Microsoft Word, Excel, PowerPoint, Access

Brief experience with SAP, Visual Basic, Visio and Database management

Systems analysis and design

Fast learner; able to adapt to new environments

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