Administrative Assistant Customer Service

Breanna Joyce

www.linkedin.com/in/breannajoyce • 469-***-**** • **********@*****.***

OBJECTIVE Motivated leader pursuing a position in Health Care Administration.

EDUCATION

Sam Houston State University Huntsville, TX

Bachelor of Science in Health Care Administration December 2018

Overall GPA 3.42

Relevant Coursework:

Health Care Policy

Health Economics and Finances

Business Communication

Multicultural Health Issues

RELEVANT EXPERIENCE

Administrative Assistant Huntsville, TX

Dr. Nabeel A. Khan, MD September 2017 – December 2018

Manages receptionist area; greeting visitors, responding to phone calls and in-person requests

Interacts with insurance companies to process referrals and prior authorizations

Oversees, processes and files request for patient medical records

Assists companies with paperwork that need signatures from doctor

Maintains daily faxes

Trains new hires

ADDITIONAL EXPERIENCE

Caretaker Richardson, TX

Private Family May 2015 – August 2017 (Summers)

Administered daily schedule

Coordinated activities to teach cognitive skills

Modeled appropriate social and communication skills

Observed children’s behavior for irregularities, monitored temperature and administered medications, as directed, to maintain children’s health

SKILLS

American Medical Software (AMS)

Microsoft Office

Managing Multiple Priorities

Customer Service

Self-Motivation

CPR Certified

LEADERSHIP AND COMMUNITY INVOLVMENT

Dean’s List: Fall 2018, Spring 2019, Fall 2018

Tri Sigma Sorority: Public Relations Chair, 2017

Raised money towards March of Dimes, 2016-2018

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