Customer Service Administrative Assistant

THOMAS TANCZOS

**-** **** ******, ******** NY ***77

PHONE 718-***-****/ 917-***-**** E-MAIL ********@*****.***

Objective: To obtain a challenging position, within a growing organization, that will allow me to utilize my diverse abilities which include excellent interpersonal and comprehension skills.Work Experience

Williams Lea / Shearman & Sterling 8-13-07- 8-04-17

Mail Clerk

Processed high volume of inbound USPS, Ups, FedEx, Dhl and incoming messenger to be distributed to various clients throughout the building.

Assisted in the processing high volume of outbound mail.

Delivered processed mail to the Post office.

Processed incoming pouches from various Shearman offices world wide.

Processed outgoing pouches to various Shearman offices World wide.

Entered Packages to be delivered within the city by Messenger service.

Assisted clients on phone in regards to tracking their Packages and setting up outside messenger deliveries.

Entered Mail reports as requested by manger.

OCE/ Alliance Bernstein 2005-Present

Floor Ambassador

Sorted high volume of incoming USPS within mailroom to be delivered to various departments.

Distribute USPS mail to various departments within Alliance Bernstein.

Deliver incoming UPS, Fed-Ex, DHL and messenger packages to assorted departments within the company.

Pick up all outgoing Mail, Inter-Office, Fed-Ex, UPS, DHL and messenger Packages. Process High Volume of outgoing USPS Mail.

Administer outgoing packages for delivery to various Alliance Bernstein Branches.

Assists clients with tracking of inbound / outbound packages.

Merrill Conde Nast Publications 2004 - 2005

Document Services Representative .

Processed inbound / outbound UPS, FED-EX, DHL and messenger packages .

Responsible for scanning of packages for distribution to clients via floor clerks .

Provided excellent customer service for account clients .

Assisted clients with tracking of inbound / outbound packages .

Knowledgeable in all aspects of mail room procedures

A1/ Bowne 12/01 -10 /04SEC/Mail clerk.

Processed Fed-ex Ups, and Airborne for outbound shipment.

Delivered incoming packages to various departments.

Delivered documents to the SEC in Washington D.C. for filing.

Delivered packages throughout the five boroughs of NY.

University Student Senate –CUNY 10/97 -12/00

Administrative Assistant .

Assisted Executive Director in Budgeting.

Tracking of expenses and facilities management.

Planning and implementation of internal USS meetings and conferences conducted throughout New York State and Co- coordinated CUNY –Scholarship Awards Banquet.

Preparation of Request for Proposals and Vendor contract Negotiations.

Coordination of Group Travel Arrangements.

Conducted research on campus and legislative projects.

Co- coordinated meeting and agenda notifications to delegates.

Maintained weekly staff schedules.

Queens Symphony Orchestra 1995-1996

Office Assistant . Co-coordinated letter fund raising campaign .

Process ticket information .

General office duties Skills: Able to achieve short and long term goals

Computer skills include knowledge of Microsoft word, Pitney Bowes, arrival system, Wits tracking system, SCL Logics. Knowledge of both Fed-ex and Ups online shipping. Knowledge of Arrival and Ascent DHL/Airborne receiving and shipping methods.

Languages: Fluent in German

Education: LaGuardia Community College / CUNY: Associates of Arts Degree

Student Association Director of Public Relations

Assistant Program Director of Campus Radio station

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