Customer Service Pharmacy

PAYAL CHAUHAN

**, ********** ***** **, *******-T*J0N9, AB, Canada

Email: *****.*********@*****.** PH: 403-***-****

PROFILE

Looking for a position as a Pharmacist with Skilled Care Pharmaceuticals by utilizing in-depth knowledge of performing medication dispensing activities and maintaining customer’s information along with providing drug information in order to educate customers and healthcare professionals

RELATED SKILLS AND KNOWLEDGE

Demonstrated outstanding sales ability, leadership capabilities, bringing plenty of energy, enthusiasm, passion and strong communication skills as we strive to be recognized as the Canadian leader in pharmacy health care.

Consult with patients to maximize Rx and OTC sales.

Provided professional advice and applicable dialogue with patients on prescription and OTC products to provide excellent customer service and customer maximize patient loyalty.

Supervised Pharmacy Technicians to ensure completion and/or accuracy of work.

Company standard operating procedures, policies, professional standards and applicable laws and regulations are followed.

Implemented proper pricing and receiving procedures to minimize shrinkage in such areas as damaged goods, returns, internal and external theft.

Supervised the ongoing follow-up and collection of third party receivables

Maintain the dispensary inventory level within the prescribed.

Guidelines through accurate perpetual inventory records.

EDUCATIONAL INFORMATION

Bachelor of Pharmacy (Gujarat University India)

PHARMACIST LICENSE #12387

First aid and CPR certification training completed

Work Experience

Pharmacist

Future Drug Mart, Calgary June 2017 to continue

Pharmacist

Nuaid one 6 pharmacy, Calgary Sept 2018 to continue

Owner Pharmacist

Souhtrail Pharmacy, Calgary Jan 2016 to June 2017

Established pharmacy at new location south trail SE, Calgary Pharmachoice brand Pharmacy and run for 1.5 years,

Responsible for managing the overall pharmacy environment and overseeing dispensing.

Developing care plans and monitoring patients. Care plan is often focused on taking steps to resolve or prevent drug-related or health-related problems.

Injections for immunization or other purposes.

Build new patients file and convince to transfer file from different pharmacy .

Communicate regularly with Physician’s office and emergency room regarding patient medication and possible of interaction or side effects.

Pharmacist Intern

Pharma choice, castle ridge pharmacy, Calgary Nov 2014 to May 2015

Prepared prescription labels according to pharmacy standards to dispense medication using Nexus software system

Filled prescriptions by swiftly and correctly calculated dosages for approval by pharmacists

Worked alongside licensed pharmacists to provide excellent service within high-volume retail selling

Used the pharmacy's proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing

Researched dosage conflicts by resolving potentially harmful drug interactions, and other matters to ensure patient safety/wellness

Extra Food Pharmacy

Pharmacy Assistant, Fort McMurray 2008 to 2010

Assisted in the preparation of medicines and attached dispensing and cautionary labels

Recorded dispensing activity and customer enquiries on database

Screened customer service enquiries and referred to Pharmacist

Responsibilities of stock ordering and retail displays

Explain cost and payment option to customer

Checking prescriptions for accuracy prior to dispensing

Pharmacy Assistant

Medicine shop, Fort McMurray 2007 to 2008

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