Applications Engineer

Richa Khatri,CID

760-***-**** *************@*****.***

Objective

Seeking a Electronics Engineer/Application Support role in the Electronics industry that allows me to utilize my past experience and knowledge to grow as a Technical professional.

Skills & Abilities

•Good and clear communication skills.

•Proficient with MS Office Suite, Visio, Excel, PowerPoint.

•Knowledge and Intermediate with SQL.

•EDA Tool- Altium Designer,Eagle

•CRM-Salesforce

Professional Work Experience

Applications Engineer-Altium Inc. La Jolla CA,USA-Since 01/17

•Troublshooting customer's technical issues.

•Assisting with queries regarding Altium's products.

•Providing Technical support to PCB Designers/Electrical Engineers in front-end and layout design using Altium products.

•File bug reports/feature requests to R&D space.

Business Development Specialist-Altium Inc. La Jolla CA - 09/16 - 12/16

•Reviewing, Updating and acting on qualified Sales Leads.

•Qualifying leads including detailed needs analysis, product overview, and potential solution fit.

•Daily prospecting and making outbound calls.

•Building sales pipeline for current and prospective clients.

•Keeping track of all the activities in CRM database(Salesforce).

Associate Business Analyst-Logicquad, Pune, INDIA- 10/11 – 10/12

•Define and document business requirements, processes in excel, word or visio

•Capture use cases, context diagrams and process flows to explain ‘As Is’ and ‘To Be’ state

•Participate and drive requirement analysis meetings with business partners.

•Assist the project manager in project planning activities.

•Review requirements with IT teams (development and testing teams)

•Participate in test plans creation and User Acceptance Testing.

•Assembling and documenting all test results, retesting as required.

Customer Support Representative- Zensar Technologies, Pune, INDIA- 06/11-09/11

•Calling prospective customers in designated market area to qualify leads and explain type of service or product offered.

•Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.

•Informing current and prospective customers of current promotions and new or upgraded products.

•Follow up with customers to assure satisfaction, respond to queries, solicit further sales and solve or refer problems.

Education

Bachelors Of Engineering - Electronics and Telecommunications Rajiv Gandhi Technical University, India-2011

High School-Crown Public School, Ujjain M P India - Year 2007

Majors- Mathematics and Science

Percentage Scored- 75.10%

Minor Project Training

•Underwent 4 weeks of Telecommunications Training at BSNL Ujjain, M.P. India

•Topics covered were: - Switching, Optical Fiber Networks.

•Details: - Working of switching networks, principles of OFDM and WDM, study of multiple access techniques, multiplexing and DE multiplexing.

Major Project Details

Project Title: GSM controlled land rover

•Designed a vehicle tracker based on GPS and using GSM modem.

•Components used: 8051 microcontrollers, GSM modem, GPS module, LCD display, power supply.

•Hardware implementation: PCB layout, schematic circuit.

Language Proficiency : Hindi (Native), English (fluent).

Contact this candidate