Medical Customer Service
Resume:
Meredith Kimble
Charlotte, NC 28262
**************@*****.***
OBJECTIVE:
Seeking to establish a responsible through challenging position as a phlebotomy technique. It is my goal to apply my vast knowledge and experience in a facility where growth and opportunities are constantly offered.
QUALIFICATIONS:
MEDICAL OFFICE TRAINING: PHLEBOTOMY/ MEDICAL ASST.
Computer proficient with Microsoft Office XP, Venipunctures, injections
Medisoft software Vital signs, height, weight
14 years of general clerical experience several lab tests (pregnancy,
Typing 50 wpm with accuracy hemoglobin, glucose)
Knowledge of Medical Billing and Coding/ICD 9, ECGs, testing urine, etc
Medical terminology and EMR
Customer Service experience
EDUCATION: AWARDS:
Continuing Healthcare Education and training, Charlotte, NC Brookstone College, Charlotte, NC Perfect Attendance, Honor Roll
Medical Office Administration Diploma, January 2012 Spelling Bee, Professional Dress
Medical Assisting Program Diploma, October 2013
Phlebotomist National Certified, October 2018
JOB EXPERIENCE:
Octapharma Plasma, Charlotte, NC Senior Phlebotomist April 2017- Present
Responsible for efficient and effective collection of plasma form donors by performing venipuncture, monitoring the pheresis process making sure donor’s safety and following Standard Operating Procedures
Fresenius Medical Care, Charlotte, NC Patient Care Technician November 2015- March 2017
Include disinfecting of equipment used to dialysis. Also, preparation of the fluid which is used for a patient’s dialysis. Be responsible for the insertion of needles into veins in the patient’s arm, starting the equipment, and supervising the patient.
CSL Plasma, Charlotte, NC Medical Receptionist Technician November 2012- November 2015
Performed medical screenings to qualify or disqualify potential donors for blood donation.
This involves verifying identity, taking vital signs, performing finger sticks and running two simple tests on the blood collected.
First Care Medical Clinic, Charlotte, NC Medical Assisting Extern September 2013- October 2013
Escort patients to rooms, Weighing patients, Take blood pressure, take medical histories, Listening or questioning patients on current health issues or the issue of concern for this visit, Assist doctors with medical procedures, Give injections or drawn blood, Clarify doctor’s instructions with a patient.
Grace Medical Clinic, Charlotte, NC Medical Front Office Extern May 2013- June 2013
Schedule and cancel appointments, Call patients for referrals appointments, Return to the clinic, Transfer calls, Scan and file documents, EMR system, Check in and out patients, Wrote up request refills, and Check to see if Medicaid or Medicare is active.
Care Ring, Charlotte, NC Medical Office Administration Extern December 2011- January 2012
Professionally greet patients and perform front desk responsibilities including answering multi-line phones, returning patient calls, scheduling appointments, and completing appointment reminder calls in a fast paced office. Release medical information and fax prescription authorizations in accordance to HIPPA or office guidelines.
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