Lakayla Appling
Daytona Beach, FL 32114
*******.*.*******@*****.*********:**************@*****.***
Objective
●Reliable worker with the ability to quickly learn new concepts and skills. In addition, I can adapt to any environment.
●Dedicated, service-focused professional seeking to transition into sales and cashiering.
●I have three years of experience as a cashier and sales; I have a reputation as a team player and passion for helping others.
●I hope to bring superb customer service as a sales representative
Work Experience
Walmart
04/2013 – 10/2013, Daytona Beach, Florida
●Received "exemplary" and "exceeds expectations" ratings from staff and customers.
●Acknowledged for excellence in interpersonal communications, teamwork, customer service, flexibility and reliability.
●Worked as a cashier
Ross
03/2014 – 2016
● cashier and sales
●Customer service center
Premier Care and Bathing
10/2015 - 11/2015
●Telemarketing Temp
●Sales Representative
●Customer Service
●Outbound calls
Auto Point
03/2016 – 03/2017
Telemarketing
Auto services
Appointment setting
Outbound calls
ICSOLUTIONS
03/2017 - Present
Customer Service Advocate
Billing and Transactions
Work from home
Inbound calls
SKILLS
●MS Word
●MS Outlook
●MS Excel
●MS Power Point
ADDITIONAL INFORMATION
Available for all shifts, extended hours and weekend assignments.
COVER LETTER
I Lakayla A. Appling as a customer agent will rapidly resolve client conflicts to prevent loss of sales. I will respond to all customer inquiries in a timely manner. I will plan and organize routes within territory to maximize efficiency and time within the field. I Promise to maintain a friendly and professional attitude with every customer interaction.
Thank you.