Content Analyst

NICOLAS F. AVILA

**** ********* **. *** ****, CA 95127

Cell: 669-***-****

Email: ***********@*****.***

Objective

My objective is to continue making an impact through Content Review work ensuring a safe experience for users across the globe.

Experience

Content Review Analyst, Collabera Inc. Pro Unlimited at Facebook: Mountain View, CA May/2017-May/2018

Responsibilities Included:

● Using internal tools to review content

● Learning different workflows and being expected to switch between them throughout the day while maintaining quality reviews

● Learning/staying up to date with policies to ensure high quality reviews

● Assisting new-hires with any questions they may have

● Training new-hires

● Compiling and presenting data in a clear and concise manner Content Review Analyst, B.C. Forward, Accenture at Google: San Jose, CA — 8/29/16 - May/2017 Responsibilities included:

● Perform a wide variety of application policy reviews

● Take action on violating apps

● Master policy knowledge to ensure high quality app reviews

● Familiarity with navigating, searching and downloading Apps from client App Store on the computer

● Experience using or supporting Android or iOS-based apps

● Solid knowledge of various online research tools

● Monitoring content on Google Play Store

● “Dogfooding”

Cook, Chimek; Santa Clara, CA — 10/15 —11/15

Responsibilities included:

● Using deep fryer and stove top to prepare dishes on the menu

● Maintaining a clean and organized work environment

● Preparing / Drying chicken

● Learning new recipes and preparing them on short notice Driver Helper, United Parcel Service; San Jose, CA — 12/2014 — 1/2015 Responsibilities included:

● Organizing Packages inside delivery truck

● Logging deliveries with DIAD Board

● Using GPS to find delivery locations

● Familiarizing myself with delivery routes

● Making deliveries within a time limit

Operational Manager (volunteer), Pacific Alliance of Martial Arts; San Jose, CA — 04/2013 — 08/2013

Responsibilities included:

● Opening/closing facility

● Taking inventory of equipment and supplies

● Tracking student attendance

● Collecting/logging tuition payments into the system

● Listening to and resolving customer grievances in a timely and professional manner Education

Conservation Corps and Charter School; San Jose, CA — HS Diploma, 2016 Skills

● Bilingual: Fluent in English and Spanish

● Policy Enforcement

● Detail oriented

● Adaptable

● Excellent people skills

● Able to lift packages up to 80 lbs

References

Herminio Aguilar Suárez

Cell: 408-***-****

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