Paul Bailey

Seeking a position in Service Management, Fleet Management or

supervisory positions within the Container Handling and Heavy Equipment arena.

*** *** ******

Secaucus, NJ 07094

551-***-****

ac89rk@r.postjobfree.com

EXPERIENCE

Kalmar USA - Product Support Manager

Monroe Twp, NJ

Nov 2013 - PRESENT

Managed the Product Support Department which provided technical support for container handling equipment and other heavy support equipment used at Port Terminal, Intermodal Terminal and Heavy Industry through a network of 53 Dealerships located in North America including Mexico and the Caribbean. This support was provided by 12 Product Support Engineers and administrative support personnel. Planned, organized and coordinated with dealerships, factory engineering departments and other manufacturers to insure that the units were designed and operated as requested by the customer without jeopardizing the safe operation of the units. This includes but not limited to engineering and installation of modifications both mechanically, and or electronic. The assembly and servicing of our equipment in a often challegencing locations and conditions.

Responsible for the effective operation of the warranties department with technical and administrative support and the warranty budget of over 1.1M annually

Kone Crane — Service Manager

Sep 2011- Nov 2013

Developed the Product Support and Parts activities for locations where they did none exist.

Responsible for the assembly of all Heavy ForkLifts, Container Handling and Heavy Equipment throughout the US

Performed diagnostics for all Kone counterbalanced equipment within the US.

Worked with Swedish Engineers in getting EPA approval on newly designed equipment.

SKILLS

Highly effective Technical

Management Skills dealing

with union and nonunion

employees.

Fleet/Maintenance

Management and estimates

Performed departmental

budgetary reviews and

corrective actions

Established Flat Rates for

Warranty and other cost

reducing measures.

Honed Hydraulic/Mechanical

& Electronic Diagnostics Skills

Program Diagnostics

OSHA Safety Trained

Rigging Certified

Certified trainer

TWIC Card

LANGUAGES

English Native speaker

Spanish

1 of 2

Paul Bailey

Kalmar USA Location —Product Support Technician (Feb 1999 - Jul 1999/Manager ( Jul 1999-Sep 2011)

Performed numerous assemblies, turnover tests,program diagnostics and modifications on Straddle Carriers, Heavy ForkLifts (50 ton). Reachstachers and other container handling equipment. Coordinated and conducted assemblies of Container Handling Equipment in most all of Central America which required working with local dealerships/contractors.

Responsible that all the dealerships had the proper training to ensure that all the equipment had a minimum amount of down time for servicing. Responsible for the warranty department that handled the US & Latin America, This included direct payments to the dealerships and contractors within the Americas.

US Marine Corps Location — Master Sergeant

Served Honorably for 20 Years as a Infantryman and later as a Counterintelligence Specialist in various countries and conflicts. EDUCATION

Completed of 14 years of education and accumulated nearly 110 Bachelor Level Credits. However due to military service related obligations was I unable to matriculate them.

Attend numerous technical, training and management courses. AWARDS

Numerous Letters of

Appreciation

Various Military Awards and

Medals

References

Upon request

Contact this candidate