Customer Service Data Entry
Resume:
Anshauntae Davis
Decatur, GA *0034
**********@*****.***
Career Objective:
To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship in the field of Data Entry, Customer Service, Cash Posting Specialist, Billing, and Payment Processing.
Skills:
In-depth knowledge of the methods and procedures of processing of cash, credit card payments. Customer Service internal and external.
Familiar with, AS400, SAP, Epic, GE Centricity, Nextgen, People Soft and MS office applications like Word, Excel, and PowerPoint
Possess strong multi-tasking skills and has the ability to working a dynamic environment
Knowledge of 10-key, Payment Posting.
Piedmont Urgent Care
07/2018 to Present
Payment Poster Specialist
Processes credit card payments, issues receipts to customer.
Balance of cash, check and credit card and debit transactions by the close of day.
Processes refunds and return mail
Assist customer in request or concern about their account
Handle special project given by supervisor.
Children Healthcare of Atlanta
5/2014 to 7/2018
Cash Application Specialist
Performs interpretation, transaction posting and validation of payment information from third party batches in the form of images via an electronic posting system or hard copy paper correspondence.
Performs corrections and edits to batches and or electronic remittance files; as assigned by the Cash Applications Supervisors or Manager to enable timely and accurate posting of third-party transactions.
Interprets and post denial transaction codes as defined by the payer and provider organization to ensure the timely and accurate routing of denial follow-up and appeal activities.
Processing credit card payments.
Piedmont Healthcare
7/13 to 5/14
Payment Applications Representative
Post, process, and balance all third party payments appropriately in patient accounting system.
Research credit balances on patient accounts
Daily focus on attaining productivity standards
Reconcile bank deposits with remittance and payment files
Concentra Medical
1/2012 to 7/2013
Accounts Payable Clerk/Payment Specialist
Entered and processed weekly invoices and checks
Entered, reviewed and processed weekly employee expense reports
Prepared 1099 forms
Responsible for batching and posting cash deposits to accounts receivable.
Handle NSF payments, EFT and applied unapplied cash receipts from lockbox
Perform responsibilities of processing credit card payment and communicate with billing department in case of processing issues
Assisted with month-end close
Adecco Staffing
7/11 to 1/12
Cash Application Specialist
Posted payments from lockbox in the GE Centricity.
Assisted with month-end close
Alere Health Care
3/2010 to 5/2011
Cash Applications Specialist
Responsible for posting payments received from the lockbox on daily basis to patient accounts
Perform the task of posting contractual allowances from EOB’s remittances
Handled responsibility of researching unapplied payments and posted it to correct account
Processed credit cards payments, balanced and reconcile daily basis
Presidge Staffing (Children’s Healthcare of Atlanta)
5/2009 to 3/2010
Cash Applications Specialist
Posted payments received from the lockbox on daily basis to patient accounts in Epic system.
Calculated of co-insurance and deductible percentages as needed based on level of detail provided by the third party remittance
Handled responsibility of researching unapplied payments and posted it to correct account.
Posted denial EOB’s, balanced and reconcile daily basis.
Air Products Seating and Mobility
2/2007 to 1/2009
Billing Clerk/ Payment Poster
Follow up on submitted claims, monitor unpaid claims and resubmit claims as necessary
Resolve insurance denial and rejected claims
Posting accounts receivable payments on a daily basis form lockbox
Month end closing and posting to journal entries.
Research unapplied cash report
Ricoh Financial Services
4/2003 to 2/2007
Payroll Clerk
Reconciled errors to maintain payroll records, using computer and calculator
Entered all employee date into the payrolls system which includes new hire information
Entered in pay changes and garnishments
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