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Customer Service Data Entry

Decatur, Georgia, United States
May 01, 2019

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Anshauntae Davis

**** ********* **

Decatur, GA *0034


Career Objective:

To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship in the field of Data Entry, Customer Service, Cash Posting Specialist, Billing, and Payment Processing.


In-depth knowledge of the methods and procedures of processing of cash, credit card payments. Customer Service internal and external.

Familiar with, AS400, SAP, Epic, GE Centricity, Nextgen, People Soft and MS office applications like Word, Excel, and PowerPoint

Possess strong multi-tasking skills and has the ability to working a dynamic environment

Knowledge of 10-key, Payment Posting.

Piedmont Urgent Care

07/2018 to Present

Payment Poster Specialist

Processes credit card payments, issues receipts to customer.

Balance of cash, check and credit card and debit transactions by the close of day.

Processes refunds and return mail

Assist customer in request or concern about their account

Handle special project given by supervisor.

Children Healthcare of Atlanta

5/2014 to 7/2018

Cash Application Specialist

Performs interpretation, transaction posting and validation of payment information from third party batches in the form of images via an electronic posting system or hard copy paper correspondence.

Performs corrections and edits to batches and or electronic remittance files; as assigned by the Cash Applications Supervisors or Manager to enable timely and accurate posting of third-party transactions.

Interprets and post denial transaction codes as defined by the payer and provider organization to ensure the timely and accurate routing of denial follow-up and appeal activities.

Processing credit card payments.

Piedmont Healthcare

7/13 to 5/14

Payment Applications Representative

Post, process, and balance all third party payments appropriately in patient accounting system.

Research credit balances on patient accounts

Daily focus on attaining productivity standards

Reconcile bank deposits with remittance and payment files

Concentra Medical

1/2012 to 7/2013

Accounts Payable Clerk/Payment Specialist

Entered and processed weekly invoices and checks

Entered, reviewed and processed weekly employee expense reports

Prepared 1099 forms

Responsible for batching and posting cash deposits to accounts receivable.

Handle NSF payments, EFT and applied unapplied cash receipts from lockbox

Perform responsibilities of processing credit card payment and communicate with billing department in case of processing issues

Assisted with month-end close

Adecco Staffing

7/11 to 1/12

Cash Application Specialist

Posted payments from lockbox in the GE Centricity.

Assisted with month-end close

Alere Health Care

3/2010 to 5/2011

Cash Applications Specialist

Responsible for posting payments received from the lockbox on daily basis to patient accounts

Perform the task of posting contractual allowances from EOB’s remittances

Handled responsibility of researching unapplied payments and posted it to correct account

Processed credit cards payments, balanced and reconcile daily basis

Presidge Staffing (Children’s Healthcare of Atlanta)

5/2009 to 3/2010

Cash Applications Specialist

Posted payments received from the lockbox on daily basis to patient accounts in Epic system.

Calculated of co-insurance and deductible percentages as needed based on level of detail provided by the third party remittance

Handled responsibility of researching unapplied payments and posted it to correct account.

Posted denial EOB’s, balanced and reconcile daily basis.

Air Products Seating and Mobility

2/2007 to 1/2009

Billing Clerk/ Payment Poster

Follow up on submitted claims, monitor unpaid claims and resubmit claims as necessary

Resolve insurance denial and rejected claims

Posting accounts receivable payments on a daily basis form lockbox

Month end closing and posting to journal entries.

Research unapplied cash report

Ricoh Financial Services

4/2003 to 2/2007

Payroll Clerk

Reconciled errors to maintain payroll records, using computer and calculator

Entered all employee date into the payrolls system which includes new hire information

Entered in pay changes and garnishments

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