Troubleshooting, client support, Database, Data management, Ed-Tech

Jonathan Berliant

*** ****** ******* **. ***. A**0 917-***-****

Cherry Hill, NJ 08002 ********.********@*****.***

Work Experience

Yeshiva Ketana of Manhattan, New York, NY

Educational Technology Administrator March 2017 - June 2018

●Configured and launched school domain & G-Suite account; created user accounts and structured organizational units

●Enrolled and managed devices, monitored usage, and configured policies and rules through Google Admin

●Managed Lightspeed Web Filter: resolved user authentication issues, managed user policies and rule sets

●Performed major manual software update to Lightspeed Rocket appliance

●Developed and taught lessons in technology skills, Google Apps, Digital Literacy, and Internet Safety to grades 1-8

●Developed resources to guide students and teachers through new applications and common issues and fixes

●Swapped hardware and reformatted old Windows PCs with Linux Lite to run basic office suite applications for science lab

Cameo Global / MorphoTrak, New York, NY

: IT Professional Services / Security and identity technologies and solutions

Field Service Technician, Contract Nov 2016 - Jan 2017

●Coordinated with client sites - Police Stations and Municipal Courthouses - to set schedule field work

●Performed maintenance service to computer hardware at police departments, transit authorities, and municipal courthouses

●Tested and documented software and hardware functionality; Reported and escalated hardware and software issues

Price Manager, Teaneck, NJ

: Subscription-based web service to track competitor pricing

Data Manager Feb 2012 - March 2015

●Analyzed and managed files of client data using Excel

oChecked and formatted data to ensure data integrity through all operations

oUsed Excel functions as well as Regex to query and edit data

●Developed unique solutions and strategies for new and existing clients

oDeveloped and implemented strategies and logic to web search, collect, and verify accurate competitor data

●Managed Quality Assurance teams

oCommunicated expectations and provided feedback to QA teams to improve future performance

●Trained new hires in data management processes and in the Price Manager software

●Worked with programming team to improve functionality and accessibility of program design and user interface

Smith School, New York, NY

Educational Specialist Oct 2011 - Feb 2012

●Developed and executed lessons for students with specific learning needs

Yeshiva Rabbi Samson Raphael Hirsch, New York, NY

Middle School Math Teacher Sept 2010 – June 2011

Camp Stone, Sugar Grove, PA

Educational Director Summer 2008

●Coordinated with other administrators as well as worked independently to develop and prepare daily lessons to be distributed to the educational staff and then taught to every camper during informal daily classes

●Planned and executed recreational and educational events for children, teens and adults

●Coached a team of staff and provided guidance and feedback in teaching related issues

Jewish Primary Day School, Washington D.C.

Systems Administrator Assistant Summers 2006 – 2007

●Worked with Systems Administrator to upgrade hardware and software for school computer network

●Imaged new systems and configured user accounts

●Migrated network data to new server and configured shared network; mapped network drives

●Responded to user requests to troubleshoot and solve hardware and software problems

Education

Yeshiva University, New York, NY Jan 2005 - Jan 2010

Bachelor of Arts, Computer Science

Yeshivat Lev HaTorah, Beit Shemesh, Israel

Study Abroad, Sept 2003 - Jan 2005

Skills: Analytical thinking and problem solving, communication and writing skills, adaptability, creativity, fast learner, Regex, hardware and software troubleshooting, Microsoft Office, Excel, Word, Google Admin, Google Apps, SQL

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