Conscientious, self-starting professional individual seeking a permanent position that will utilize skills, expertise, and provide the opportunities to develop new talents and advance within the company.
Ivy Tech State College Indianapolis, Indiana May 2002 – May 2006
Associate’s Degree in Human Services
Nursing Assistant Certification Indianapolis, Indiana February 1999
Kar Auto Auction, Indianapolis, Indiana December 2018 – April 2019 (Temp)
Responsible for timely and accurate processing of Title documentation. Ensure timely contacts are made of inventory utilizing system queues / prompts via phone, email, fax, USPS or Fed Ex with Lienholders, Owners, Insurance Providers, State Regulated Agencies, Title Clerks, Attorneys, etc. Work cohesively with co-workers to maximize and expedite workflow. Professionally handle inbound calls. Provide email communication with internal and external customers to resolve outstanding issues while utilizing the Company’s escalation process when necessary. Completed assigned tasks within scheduled deadlines. Other duties as assigned by Supervisor / Management.
Indy Go, Indianapolis, Indiana September 2007 – November 2018
Provide public transportation within the Indianapolis area and surrounding communities in a safe
and timely manner. Utilize advanced technology in the areas of map use, GPS systems and equipment. Provide exceptional customer service including conflict resolution. Maintain ability to execute transportation and evacuation plans if necessary. Perform certain preventive pre-trip maintenance checks and report defects to the proper authority. Assist special needs customers in on and off boarding of the vehicle manually and mechanically as specified. Comply with all Federal and State rules and regulations and transportation and company policies.
Giant Steps, Indianapolis, Indiana June 2006 – August 2006
Observe and document interaction among required parties within the judicial guidelines. Provide and ensure a safe environment within the facility and also upon departure.
Goodwill Industries, Indianapolis, Indiana January 2005 – May 2006
Assist in preparing individuals with disabilities and other barriers in gaining skills needed to obtain employment. Responsibilities included but not limited to conducting intake interviews, document processing, organizing and workshop presentations and recruiting prospective employers.
Ivy Tech State College, Indianapolis, Indiana June 2002 – February 2003
Financial Aid Assistant
Assist incoming and returning students with the application process. Coordinate loan packets, provide detailed information concerning grants and available scholarships.
Proficient in Microsoft Office Applications including Internet and Outlook Email
Detail oriented, start and complete projects with little or no supervision
Possess management and leadership skills
Capable of providing expert customer service
Exceptional multi-task and organizational skills with an emphasis on detail
Strong organization and communication skills with the ability to achieve results
Nina Pulliam Scholarship
Norman Brown Diversity Leadership, outstanding transfer student recipient
Coach Junior and Senior Youth Softball League. Ages 9-14 years of age
References Available Upon Request