Mark Lender
*********@*******.***
PERSONAL SUMMARY
Certified professional with over 20 years of experience with an emphasis on hardware, infrastructure support,
performance and disaster recovery
Highly organized and motivated, sees projects to completion with attention and accuracy
Strong analytical, problem solving and communication skills.
TECHNICAL SKILLS
Excellent working experience in VMware ESX 4/5/6 installation, architecture, design and upgrade
Strong experience with VMware vSphere features & technologies: DRS, SDRS, HA, vDS, vSAN, RDM
Technical knowledge & proficiency in Windows, VMware and Infrastructure Administration
Hands on experience with patching and security remediation of VMware hosts and appliances to include security updates, vendor firmware and drivers
Perform ESX hosts and virtual machines migration between environments and across Datacenters
Experience with DELL/EMC Hyper Converge Infrastructure: VxRail, VxRack, SDDC Manager and vRealize automation
Strong background in Windows server administration: AD, GPO, DNS, DHCP
Participate in root cause analysis of major incidents. Provide status and service improvements reports
Hands on experience in administration of Trend Micro DeepSecurity and OfficeScan
Working experience with Ivanti EMSS Patch management
Work with PowerShell, vCLI, PowerCLI, as it relates to administration and reporting analysis
Exchange 2007 and 2013 management and administration
Experience with EMC Avamar and Networker Backup Solution
PROFESSIONAL EXPERIENCE
09/2015 – Present AIM Specialty Health, an Anthem Subsidiary
Deerfield, IL Infrastructure Engineer Advisor/VMware
Support various infrastructure technologies in multiple data center environment
Deploy, Manage, and support vSphere Infrastructure of 12 vCenters and 120 ESXi hosts
Technical lead for VMware Migration of 900 + virtual machines from vSphere 5.5 to 6.5
Support and manage VxRack\SDDC and VxRail Hyper Converge Systems
Troubleshoot and resolve production issues related to storage, virtual and physical systems
Participate in ongoing technology evaluations. Define scope and execute Proof of Concept (POCs).
Configure and manage virtual storage: LUNs, RDM raw disk mapping and VMFS
Monitor performance and ensure availability of VMware, Windows and related systems over 3000 servers
Experience in VMware performance monitoring through vCOPS
Experience of VMware and physical servers SAN migration. (SAN upgrades VMAX, VNX to XtremIO)
Manage AD certificates integration and replacement of VMware 5.5 – 6.5
Deploy and manage MS Windows 2008-2016 servers, Active Directory, DHCP, GPO, DNS
Manage and update Trend DeepSecurity and OfficeScan security
Manage and support Microsoft Exchange, and Certificate Authority
Manage security patches and vendor updates of VMware Infrastructure: HP and DELL servers
Participate in DR infrastructure planning and installation
Provide after hours on-call support
08/2009 – 09/2015 Walgreens Co.
Lincolnshire, IL Systems Engineer
Provide daily support and administration for Walgreens Enterprise infrastructure
Build new 5.5 SSO Environment with 8 vCenters on separate management clusters
Roll out firmware updates on onboard administrators, blades, virtual connect and pass-thru modules
Responsible for planning, configuration, maintenance and administration of VMware ESX 4.1/5.0/5.5 servers in large critical Enterprise Environment
Monitor and support of 28 vCenters, 400+ ESX hosts and 4000+ virtual servers
Install and configure new Avamar Proxy appliances
Configure script to automate setup process for new HP chassis c7000
Consolidate vCenters by moving ESX hosts from 5.0 to 5.5 vSphere Environment
Manage template changes/updates and deployment to all vCenters
Design and build 9 Windows domain for Test/Dev/Prod in DMZ Environment
Design and support Active Directory forest and domain structure for Internal and External SharePoint Environments
Manage Enterprise Active Directory, GPO, Domain Trust and Permissions
Lead migration of Optioncare physical and virtual servers to Walgreens network
Maintain current firmware levels of supported hardware by performing patch management on board administrator
Blade servers, virtual connect, pass-thru, and interconnect modules.
Monitor changes and replication of Active Directory
Deploy security patches and updates utilizing WSUS
Perform hardware replacement and troubleshooting for HP DL servers
06/2006 – 08/2009 OptionCare, Inc.
Buffalo Grove, IL Windows Administrator
Responsible for complete IT support of mid-sized Windows environment, spread out across 19 states and 75 locations.
Manage Exchange 2003 Clustered e-mail system and web based mail system
Maintain and supported 75+ Active Directory Servers
Manage Barracuda spam filter appliance
Customize and Managed Active Directory Group Policy changes
Monitor daily activities of Active Directory on the network
Configure Radius server with Cisco Concentrator for VPN authentication access
Provide Citrix Presentation Servers 4.5 support and management
Implement Active Directory delegation tool for help desk members
Configure Norton Antivirus on remote servers for centralized administration
Evaluate and implemented Self Service Password reset solution for 3000 users
Upgrade Datacenter network with 10 new 2960G Cisco switches
Update new SSL certificate on Citrix Access Gateway appliance and Windows IIS servers
Create a backup solution for critical servers using Acronis Imaging software
WSUS administration for 75 sites (3000 workstations and 170 servers)
Configure and manage 9 WSUS downstream replica servers
04/03-06/06 VNU, Inc./Nielsen
Schaumburg, IL Systems Engineer
Provided software and data processing support.
Responsible for maintenance of servers and monitoring of LAN/WAN activity
Support of IBM AS/400, Windows, Back Office Applications
Perform database administration, new category set-up/refreshes per client requirements
11/02-4/03 SCT Alternatives, Inc.
Wheeling, IL Network Specialist (Consultant)
Supported network infrastructure, data backup, antivirus, and network security. Efficiently analyzed problems and monitored the network to ensure availability to system users.
Design, implemented and, supported new Windows 2003 AD, Exchange 2003, ISA 2004, DMZ, WEB, and SQL Server
Setup new Windows 2003 server in existing Windows 2000 environment and moved domain controller responsibilities to new server
Configure site to site VPN connection on Sonicwall TZ 170
EDUCATION
AS in Electronics Industrial College of Riga, Latvia
TRAINING
Microsoft:
Windows 20125Administration, SCCM,
Cisco:
CCNA/CCNP,
CISCO UCS
VMware:
VCP 5.1, 5.5
vRA 6.2
vSAN 6.7
CERTIFICATION
VCP 5
Microsoft Certified System Engineer
A+ Certification