Customer Service Sales

RESUME

Mansoor Pasha.

Mob : +974********.

E-mail: ***************@*****.***.

CAREER OBJECTIVE:

To be a part of a competitive work environment, excel and contribute to the growth of the organization, stand apart and be noticed as a high achiever. To be a part of a progressive and established organization and to implement my skills, knowledge with utmost commitment and involvement. Work Experience:

Overall 8 years of experience in plugins electronic and retails in UAE Dubai as sales assistant, cashier. Worked in customer service departments as well. Job Responsibilities:

Duties and Responsibilities:

Give Training program’s from Audio and video Department for new merchandiser.

Handling customer complaints, Refund and exchange, Create Local purchase order.

Close monitoring of competition and activity, visual Responsible merchandising and Product placement at respective Power retailers.

Achieving the Vision and Objectives of the company in all area’s (Sales

&Marketing). Providing Report to the customer – list of all the products & their services details.

Maintain a high level of integrity while performing the above functions. Special Achievements:

Awarded for employee of the month for the year 2012 and for achieving monthly targets from Plugins.

Awarded for Dubai Excellence Awards for the year 2013 From PLUGINS. Educational & Qualification:

Completed Diploma in Business Administration.

Technical Skills:

Windows 98, Window 2000, Windows XP, Windows Vista.

MS Office 2000(Word, Excel, Power Point and Access) Strengths & Skills:

Excellent communications and presentations skills.

Stress tolerance.

Decision making, critical thinking, organizing and planning.

Self-motivation and ability to take the initiatives.

Problem analysis, use of judgment and ability to solve problems efficiently. Career Graph:

Sales Merchandiser: July 2010 to MAY 2014

TV Department.

Al-Futtaim Panatech.

U.A.E, Dubai.

Sales Staff: June 2015 to July 2016

Audio & Video Department, Home Appliances Department, IT Department & Mobility Department.

Al-Futtaim Plugins Retails.

U.A.E, Dubai.

Cashier: August 2016 July 2017

Al-Futtaim Plugins Retails.

U.A.E, Dubai.

Customer Service: August 2016 April 2018

Al-Futtaim Plugins Retails.

U.A.E, Dubai.

Personal Profile:

Father Name : Pyre Jan.

Date of Birth : 14th April 1988.

Languages Known : English, Hindi.

Marital Status : Unmarried.

Extra-Curricular : Sports Cricket & Snooker.

Passport no : R8126967.

Correspondence Address : Qatar Al-Aziza Street.

Declaration:

I solemnly declare that the above details furnished by me are true to the best of my knowledge. Mansoor Pasha.

Contact this candidate