Engineer Quality

Joseph Tortorici

* ****** ****, ********, ** ****3

C: 203-***-**** www.linkedin.com/in/josephtortorici *******@*****.*** High performing engineering professional with expertise in a broad range of industries including defense electronics, lighting and children's products. Extensive cross-functional technical experience in Mechanical, Manufacturing and Quality Engineering. Proficient in software tools used to re-engineer business processes to resolve product and process problems. Proven ability to drive business process improvements for greater profitability. Very detail-oriented with excellent written and verbal communications skills. KEY ACCOMPLISHMENTS

Directed a successful enterprise ISO 9001 certification process.

Implemented an ERP system which streamlined manufacturing operations and financial management.

Introduced SolidWorks CAD system to Design and Engineering teams; shortened design cycle times and improved contract manufacturing product quality.

Led the selection team in choosing key supplier that increased company profitability by 50% in product display products.

Engineered a new data management system to improve information sharing, enforce data integrity and eliminate information silos.

Guided a cross-functional project team that modernized the procurement and order fulfillment system resulting in a 50% reduction in order generation and eliminated a 3-week delay container booking reporting.

Launched a new video inspection product line utilizing state-of-the-art technology to supplement a highly profitable magnifier product line.

Deployed an EDI system to satisfy a major customer's requirement. TECHNICAL EXPERTISE

Product design/reverse engineering

CAD proficiency/SolidWorks

Compliance Management

Data scraping/wrangling

Oracle database administration

IT infrastructure management

Technical communication/assembly

instructions/technical illustrations

Quality Engineering

Internal/External Auditing

Data management and analysis

SQL/database management

Project Management

EDI management

Adobe Creative Suite -

Illustrator/Acrobat/Photoshop

PROFESSIONAL EXPERIENCE

MELISSA & DOUG, LLC, WILTON, CT

SUPPLY CHAIN MANAGER/PRODUCT DEVELOPMENT ENGINEER, 10/2003 - Present Transitioned from Product Development Engineer to Supply Chain Manager.

Guided the Supply Chain and Demand Planning departments to streamline business processes and eliminated bottlenecks, including reducing container booking processing times from 3 weeks to 1 day.

Managed the implementation of an automated purchase order generation program which eliminated hours of manual data entry, improved accuracy and reduced processing times from several days to a few hours.

Redesigned the management of production lab test reports. Eliminated duplicate testing and improved the speed and accuracy of certificate of conformance generation.

Led several major product and packaging redesign efforts, including the grocery cart, multi-activity table, and multiple retail display fixtures.

Deployed SolidWorks to the product development and design teams; streamlined the design review process and improved contract manufacturing management and quality control.

Acquired and employed extensive data analysis skills, including SQL, database management, data mining, data wrangling, data cleaning, data cleaning and data scraping. CAREER NOTE

LUXO CORPORATION, PORT CHESTER, NY

QUALITY MANAGER

Led the ISO 9001 certification for Luxo.

Managed the transition from DB2 to Oracle RDBMS.

Installed and managed Lotus Notes for corporate communications, QA management and web data management

Introduced new product line - a video camera based inspection system with the ability to capture still images and movies. It enhanced the profitable magnifier product line.

Established the company's first EDI system to comply with a major customer's purchasing system.

Led the modernization and expansion of the IT infrastructure, including CAT 5 networking backbone, and the installation of high speed switches.

Oracle database administration.

IT infrastructure management.

LOCKHEED MARTIN, YONKERS, NY

QUALITY ENGINEER

Created a database application to manage the handling and disposition of nonconforming material.

Led the Quality Engineering department's role in managing several multi-million dollar defense contract production programs.

Member of cross-functional Material Review Board (MRB), Engineering Change Board (ECB), and Configuration Management Review (CMR) teams.

Attained Certified Quality Engineer (CQE) and Certified Quality Auditor licenses. EDUCATION

M.S., MANUFACTURING ENGINEERING

NYU Tandon School of Engineering, New York, NY

B.E., MECHANICAL ENGINEERING

Manhattan College, New York, NY

COURSERA, ongoing

Online courses to acquire new and hone existing technical skills Topics have included The Science of Learning, and Intro to Data Science LICENSES

Certified Quality Engineer

American Society for Quality

Certified Quality Auditor

American Society for Quality

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