Manager Program

CAREER SUMMARY

Accomplished Program Manager and United States citizen with active secret security clearance, current passport and over 15 years experience with multifaceted projects. Retired Veteran after serving 20 years in the Arizona Air National Guard. Fluent in Microsoft Suite and possess ex- ceptionally strong verbal and written communication skills. EXPERIENCE

St. Mary Magdalene Catholic School - Apex, North Carolina Nov 2016 - Current Substitute Teacher, Kindergarten thru 8 grade

Care Paths, LLC - Raleigh, North Carolina Apr 2018 - Nov 2018 General Manager

• Synchronized processes across the organization to attain profitable results through the man- agement of revenue cycle to include Medicare and other Healthcare payer plans

• Instructed daily operations of 6 employees to include: nurses, sales team and care coordina- tors ensuring overall delivery and quality of services

• Instituted and implemented standard operating procedures within the service organization Raytheon Missile Systems - Tucson, Arizona Jan 2004 - Jan 2016 Integrated Product Team Lead (IPT) - Jan 2014 - Jan 2016

• IPT Lead for Army Land-Based Phalanx Weapon System skilled at leading and directing activ- ities of over 5 cross-functional enterprise level technical and programmatic teams into parallel work streams necessary to drive program initiatives and enable program success

• Control Account Manager (CAM) responsible for project scope, schedule, and cost through the mitigation of project risks and opportunities on over 30 cost accounts to include systems engineering, technical pubs, training procedures, sustainment, quality, training and contractor support activities associated with multi-year Army contracts totaling over $15M

• Responsible for ensuring accurate Earned Value Management (EVM) cost, scope and sched- ule status reporting through strong and effective iterative engagements with all stakeholders

• Served as face of the program providing exceptional and accurate technical and programmat- ic performance status through dashboard metric reporting to include action items and timely risk register mitigation ensuring alignment with key program milestones

• Exercised extensive integration through effective communication skills with enterprise wide discipline leads, department managers, section heads, functional team members, operations, engineering sales, marketing, and finance to coordinate the sharing of leveraged resources Standard Missile-2 Offset Program Manager - May 2011 - Jan 2014

• Synthesized internal and external deliverables and administered multiple DCS and FMS offset contract agreements including software development hardware and infrastructure upgrades for South Korea, Taiwan, and Spain totaling over $25M to achieve maximum offset credit po- tential and ROI

• Developed licenses and international agreements with emphasis on correct classification re- quirements ensuring ITAR compliance and quality control measures were followed

• Ensured changes within the offset agreements were negotiated with the customer, resources were allocated and contractual requirements, KPI, and program objectives were executed

• Managed internal and external resources and activities of multiple departments and business areas through critical thinking and use of available tools to develop detailed project plans to illustrate dependencies, align deliverables, and monitor progress in order to mitigate risks

• Negotiated with the customer and executed contractual requirements to keep program per- formance objectives on schedule, whilst concurrently focusing on full customer life-cycle rela- tionships with confidence and building trust with sometimes tough stakeholders and clients Carolyn S. Strohofer

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Standard Missile-2 International Country Manager - Sept 2008 - May 2011

• Managed complex, multi-site projects, contractual responsibilities and on time delivery of con- tract deliverables to include program management plan, quarterly and monthly status reports, and specific CDRL deliverables ensuring alignment under the CFSR

• Summarized country project progress with the U.S. and International Navies, IWS-3, IWS-4, DCMA and COR on six projects for multiple countries to include; South Korea, Taiwan, Ger- many, The Netherlands, Spain and Canada totaling over $12M

• Certified program compliance and completion surrounding International Traffic in Arms Regu- lations (ITAR), Export Administration Regulations (EAR), Technical Assistance Agreement

(TAA) requirements, Memorandums of Understanding (MOU) and Follow on Technical Sup- port (FOTS) between the US Government and supported foreign customers

• Responsible for contract budgets and strategic staffing of program plans (through identifica- tion of Navy industrial requirements) in the development of the statement of work (SOW) and follow-on tracking of the technical and programmatic key deliverables and milestones

• Ensured that all work performed met IWS requirements within the funding, timing and staffing constraints of the contracts

Supply Chain Management Control Specialist II - Jan 2004 - Aug 2008

• Developed and managed production flow via the ERP (enterprise resource planning) applica- tion through SAP by ensuring COTS, JIT material, sub sections and resource support was on schedule and prioritized to align with internal master plans and schedules as well as contrac- tual requirements

Air National Guard - Tucson, Arizona May 1996 - May 2016 Production Control Planner, Technical Sergeant

• Communicated with multiple levels of leadership to achieve operational success

• Liaison between operations & maintenance concerning airframe availability and capability on over 80 F-16 aircraft

• Coordinated and planned operational and maintenance requirements on over 1200 flight hours per month

EDUCATIONAL QUALIFICATIONS & CERTIFICATIONS

• Project/Program Management Certification Program-Raytheon Missile Systems May 2015

• Earned Value (EV) Certified Control Account Manager (CAM) Mar 2014

• Master of Business Administration Global Management (MBA/GM) Mar 2006

• Bachelor of Science Business/Marketing (BSB/MKT) Feb 2004

• Associates Applied Science Maintenance Production Management (AAS/MPM) Jan 2004

• Certified Six Sigma Specialist-Raytheon Missile Systems Sept 2004 Carolyn S. Strohofer

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