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Customer Service Manufacturing Engineer

St. Louis, Missouri, 63123, United States
April 29, 2019

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Fred Schaeffer

**** ****** ***.

Affton, MO ***23

314-***-**** (Home)

544-***-**** (Cell)


Extensive and varied manufacturing experience.

Expert in modern tooling and manufacturing technology.

Ability to plan, implement, document, and supervise manufacturing processes.

Enthusiastic mentor in sharing best manufacturing practice and lean initiatives.

Highly competent in computer applications from CAD/CAM (AutoCad/SolidWorks/MasterCam, etc.) to all programs in MS Office.


Operations Manager, Heartland Industries, Inc., Saint Louis, MO,

March 2010 - Present

Provided leadership and organization necessary to operate a flexible, job-shop business ensuring maximum customer satisfaction.

Enabling dignified employment for persons who are developmentally challenged and those with other disabilities.

Improving operational efficiencies by utilizing lean manufacturing techniques and best manufacturing practice.

Team building/training/mentoring.

Customer service.

End-to-end documentation of work processes.

Scheduling resources: human (185 people), material, facility, and logistics.

Purchasing and inventories of both machinery and consumables

Estimating and quantifying labor/material costs in a detailed manner.

Safety training and compliance.

FDA and MoDOT training and compliance.

IT (Windows Server and network) administration; PC “help desk”.

Facilities maintenance consulting.

Jig and fixture concept/design.

CNC Operations Supervisor, Production Castings, Inc., Fenton, MO,

July 2007 – January 2009

Managed all facets of a fast paced, three-shift CNC Department.

Established standard methods to electronically document CNC setups, programs and work instructions.

Streamlined processes and greatly improved efficiency.

Purchased all consumables with vastly improved modernization and speeds.

Established inventories, reorder points, and clear identification of which tools to use on each job. Wrote training documentation on proper toolholding to reduce runout on each tool, allowing best practice to be employed allowing new tooling to be engaged at maximum efficiency.

CAPEX purchases of machinery and setup thereof.

Estimation of complex CNC parts and presentation to the Board and owners.

Responsible for safety and OSHA directive compliance, ISO 9000 compliance, ISO document authoring and corrective action response.

Established training programs for setup people and other employees.

Plant & Manufacturing Engineer, Chas. S. Lewis & Co., Inc., St. Louis, MO,

July 1995 to May 2006

Improved production efficiencies allowing plant throughput to increase.

Procurement of all tooling in the proper quantities to ensure availability, seeking price breaks, and always checking multiple vendors.

Utilizing modern tooling, increased speeds & feeds on CNC machines up to 300%.

Plant infrastructure improvement planning and implementation will continue to allow increased production.

Yearly CAPEX budget of several million dollars; doing “deep dives” into machines of all types to expand capabilities. Travelling to OEM manufactories, when required, to select/customize machinery for best performance and establishing relationships with them, to include price negotiations and seeking the proper support personnel.

Modifying machinery when required, to include controls, pneumatics, hydraulics, both high and low voltage electrics, PLC’s, and all other systems.

Routinely specified and worked on 480 volt systems, to include wire and conduit requirements. Very familiar with both Delta and Wye configurations as well as neutral “B” phase wiring.

Established consumable tooling controls with savings estimates of $300K/year, ongoing.

Established a central toolroom. Using database software to create min/max inventories with reorder points.

Estimating time to machine, many times by creating and running tool path times using CAM.

Machine troubleshooting, preventive maintenance & repair greatly increased uptime on all machines.. Consolidation of lubrication inventories for best results and eliminating redundant products.

Established DNC to all factory machines.

CNC Programming and tooling/fixture design mostly using AutoCAD to produce proper and clear geometric dimensioning and tolerencing.

CAD/CAM to include schools for AutoCAD (used daily), Solidworks, MasterCAM, and several others.

Lockout/tagout trainer; narrow aisle forklift trainer.

Interface with outside vendors; utilities, police, fire and community organizations; head of building security.

CNC Technician/Maintenance Head/PC Support, General Products, Inc., Huntsville, AL, September 1984 – July 1995

Programming, setup, training and operation of all machine tools for aerospace/defense contractor.

Electronic/mechanical repair of CNC and conventional machine tools.

Sheetmetal layout and bend allowance using AutoCAD. Automatically producing Bills-of-Material and detailed drawings.

PC consulting and support.

Part time estimates for complex parts using exotic materials (Inconel, aerospace stainless, composites, and magnesium, among many more).

Established DNC from CAD/CAM to CNC.

AutoCAD school and daily use, some CATIA translations for nuclear submarines and aerospace work.

HAZMAT leader; DEA registered restricted chemical liaison for plating and painting departments.

Petty Officer Third Class, U. S. Navy, USS DENVER (LPD-9), San Diego, CA, February 1981 – February 1984

Various duties involved maintaining Command and engineering records for naval ship.

Damage control assessment (ship stability and ballasting).

Debarkation control for amphibious operations.

Established automated records and word processing systems aboard ship.

Honorably discharged; commendations include: Navy Expeditionary Medal, Sea Service Deployment Ribbon (X2), nominated of Sailor of the Quarter and Letter of Commendation for academic performance.


Graduate of Lee High School – Huntsville, AL.

U. S. Navy Occupational School.

Basic & advanced AutoCAD – Chattanooga State.

Chancellor’s Certificate in Business Applications – UMSL (8/8/2001).

Chancellor's Certificate on the Computer – UMSL (6/17/2003).

Associate of Science in Business Administration - Colorado Technical University (Est. 2010)

Numerous CNC programming and tooling courses.

CNC repair schools at Mazak, Giddings & Lewis. and Toyoda machine tool companies.


Member of the Society of Manufacturing Engineers (SME).

Active Member Microsoft TechNet.

Security clearances held.

Past officer of Affton Elks Lodge #2635.

Lifetime member of the Veterans of Foreign Wars (VFW).

American citizen; married; good health.

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