Manager Customer Care

Henry Bruno

** * ****** *****, ****** MD ***** *************@*****.*** 410-***-****

EXPERIENCE

CVS, Elkton MD — staff pharmacist

November 2017 to March 2018

As a staff pharmacist, in addition to assisting with daily store filing and maintenance, filling of prescriptions and technician management, I made customer care calls, vaccination administration and inventory management.

City pharmacy of elkton, Elkton MD — Pharmacy manager September 1999 to November 2017

As pharmacy manager I oversaw 12 technicians processing up to 900 prescriptions daily. I administered vaccinations in store and at assisted living facilities. I performed MTM services to eligible patients through the mirixa system. I also worked closely with other management to create implement and review store policies and procedures with regard to state and federal regulation.

Education

Philadelphia college of pharmacy and science, philadelphia, PA — B.S. Pharmacy

1989 - 1995

Skills

Excellent in person and phone counseling skills.

Ability to work with several computer systems.

Caring and compassionate attitude.

Effective time management.

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