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Manager Customer Care

District Heights, Maryland, United States
April 26, 2019

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Henry Bruno

** * ****** *****, ****** MD ***** 410-***-****


CVS, Elkton MD — staff pharmacist

November 2017 to March 2018

As a staff pharmacist, in addition to assisting with daily store filing and maintenance, filling of prescriptions and technician management, I made customer care calls, vaccination administration and inventory management.

City pharmacy of elkton, Elkton MD — Pharmacy manager September 1999 to November 2017

As pharmacy manager I oversaw 12 technicians processing up to 900 prescriptions daily. I administered vaccinations in store and at assisted living facilities. I performed MTM services to eligible patients through the mirixa system. I also worked closely with other management to create implement and review store policies and procedures with regard to state and federal regulation.


Philadelphia college of pharmacy and science, philadelphia, PA — B.S. Pharmacy

1989 - 1995


Excellent in person and phone counseling skills.

Ability to work with several computer systems.

Caring and compassionate attitude.

Effective time management.

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