Sales Customer

RAISY KURIAKOSE

** ****** ***** ********, ********, MB, R2N 4N2

Mob:431-***-****, Email: *********@*****.***

OBJECTIVE:

To work in an organization with the best of my capabilities and I will learn meticulously every aspect of my duty with sincerity and hard work. As an intern, I would like to work in favor and for the betterment of the organization, which would in turn lead to the advancement and progress of the company.

EXPERIENCE

06/2014-12/2018 RETAIL MANGER-Qoo 40 SHOES AND BAGS-INDIA

Completes store operational requirements by scheduling and assigning employees; following up on work results.

Maintain store staff by recruiting, selecting, orienting, and training employees.

Identifies current and future customer requirements by establishing rapport with potential and actual customer.

Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.

Protects employees and customers by providing a safe and clean store environment.

06/2010-05/2014 SALES/CASHIER ASSOCIATE-RACE SHOES AND BAGS-INDIA

Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale

Answer all questions, providing detailed information, and establishing trust with the customer to close of sale.

Establish professional, personal rapport with customer upon contact; by phone or in person

Maintain a working knowledge of products and trends within the industry

Serve as cashier within the retail facilities as well as performing sales associate duties

SKILL SETS

Flexible, adaptable, self-motivated and open to change

Strong organizational and planning skills to ensure timely execution of responsibilities

Excellent listening, communication, and interpersonal skills

A passion for helping people with their service needs

Handle tasks and manage time effectively to satisfactorily meet deadlines

Resolved a wide range of custemer issues applying diplomacy ans assertiveness to difficult customer situations

Positive attitude and works well in teams as well as independently

Established and maintained excellent rapport with customers and determined and met client needs.

Able to share knowledge and experience with other team members and provide support as needed

Handled cash transactions and merchandise returns with accuracy and efficiency.

TECHNICAL KNOWLEDGE

Operating Systems: Windows 7,10

Software: Microsoft Office, Word, PowerPoint, Excell, Internet, and Emailing.

EDUCATION

Bachelor’s degree in mathematics from India

Pursuing Graduation in University of Manitoba

Reference available upon request

Contact this candidate