Customer Care Web Developer
Resume:
ADITI
SHARMA
P R O F I L E
CONTACT
ADDRESS:
Brampton, ON, CA
L6T 3M8
PHONE:
LINKEDIN:
aditi-sharma-625a5a11b
EMAIL:
*********.*********@*****.***
HARD SKILLS
SOFT SKILLS
WORK EXPERIENCE
GIDSS Canada Sept 2018 – Dec 2018
Web Designer & Developer (Co-op position)
• Created user friendly website that will allow company’s employees to make updates to the site.
• Handy to use WordPress and their plugins.
• Develop three websites of the company using WordPress with the help of their plugins.
• Design webpage layout, flyers, posters, business card, invitation letter, etc.
• Develop site contents, designing images or icons, banners, etc.
HDFC Bank Ltd. (Home Loans) Feb 2016 – Apr 2017
Customer Care Executive
• Working as a team member under very busy environment to ensure that all the customers received proper information & clear their doubts and issues.
• Dealing with clients & handling their enquiries, resolving doubts by sending them to the particular departments for their work done.
• Collecting cheques and documents from the clients, making disbursements.
• Maintain the record of each customer.
GuruNanak Info Tech (GNIT) Jan 2015 – Mar 2016
Web Developer/Designer
• Editing pages and contents of the company’s website with HTML & CSS.
• Designing sample page layout including text, size & colour for the clients.
• Updating and creating webpages for the clients.
My SQL
DreamWeaver
SEO
HTML/CSS
WordPress
Problem Solving
Time Management
Communication
Leadership
Team Work
TECHNICAL SKILLS
LANGUAGE SKILLS
English
Fluent
Punjabi
Fluent
Hindi
Fluent
PROJECT WORK
• Worked on a website of automobiles such as cars and bikes of different brands with HTML 5, CSS 3 and php.
• Designed a website about job portal in which different employees or companies posted a job for a candidate to apply online using HTML 5 & CSS 3 programming language.
• Team work to keep the records of employees and
departments of a college using the database software such as MS-access and MySQL.
EDUCATION
Lambton College, Mississauga
Web design & development May 2017 – Dec 2018
(two-year PG Diploma Course)
A. S. College, Khanna, India
Bachelors of Computer Applications Aug 2011 – Apr 2014
(three-year Graduation Degree Course)
VOLUNTEER WORK
Job Fair, GIDSS
• Helped in making arrangements for the career and job fair.
• Did registration of all the applicants and sent them one by one.
• Made arrangements for the snacks.
Interfaith Dialogue & Multicultural Dance Event, GIDSS
• Invite the guests using phone calls and e-mails.
• Supervised other members about their duties.
• Handled the projector & screen area to make changes on the screen.
• Made the presentations using MS PowerPoint about the event.
Reference available upon request
PhpMyAdmin
Illustrator
Photoshop
MS Office
Contact this candidate