Contact: ac8765@r.postjobfree.com

1-773-***-**** (mobile)

EXPERIENCE

I am an experienced leader and problem solver

that gets collection results.

Supporting business

Analyzing opportunities

Creating thriving teams

SOFTWARE SKILLS

ENGLISH

Fluent:

Written, verbal

SPANISH

Richards Career Academy

Certificate Business Administration

• Producing garnishments and citations

• Creating property liens, skip tracing

• Preparing court call and court orders

• Outbound/inbound client calls

• Document production (included Bates

stamping, production indices, scanning

and upload to CDG database)

• Prepared deposition notices and

subpoenas/riders for out of state cases

• File maintenance; initial file organization

and review

• Drafted subpoenas, discoveries and

answers, took dictation

• Prepared state and federal court filings,

including e-filing

• Investigation and research: Reviewed

witness statements, skip traced accounts

• Garnishment supervisor, managed

garnishment proceedings for five states

(Arizona, Illinois, Indiana, Michigan and

Pennsylvania)

•

•

Managed and trained a team of +/- 15

persons, including the skip trace

department, garnishment collectors,

garnishment specialists/clerks

Collaborated with department leaders to

created daily/weekly spreadsheet reports

• Daily/weekly reporting for clients

• Created new processes and codes for

collection software

• Daily interactions with clients and

department heads

• Coaching staff in company policy and

garnishment procedures

• Bilingual consumer liaison

May 2017 to Present

Garnishment

Representative

Markoff Law, LLC

Chicago IL

Jan 2017 to May 2017

Project Manager/Managing

Paralegal

Childress Loucks & Plunkett

Chicago IL

Oct 2014 to Jan 2017

Garnishment Supervisor

BHLM, LLC

Chicago IL

May 2008 to Oct 2014

Post Judgment

Administrator

Markoff Law, LLC

Chicago IL

• Trained/mentored new staff members

• Directed collection representatives

• Consistently met monthly goals

• Tracked group productivity

• Audited group standards

• Prepared monthly meetings, presented

results, determined group forecasts,

created activity log spreadsheets

• Produced court documents (i.e.,

pleadings, affidavits, summons, liens,

orders, stipulations, etc.)

• Prepared court call/post judgment

proceedings

• Ensured court actions were processed

(appearances, motions, answers, etc.)

Fluent:

Written, verbal

MY SPECIALITIES

Rosa Galindo

Legal Collections Expert

Project Manager Managing

Paralegal

Prioritizing

Pleadings

Attention to Detail

ABOUT

Excel

Word

Outlook

SharePoint

CUBS

CollectMax

Skip Tracing

TLO

LANGUAGE SKILLS

Researching

Spreadsheets

Managing Databases

E-filing

Communication

Flexibility

Teamwork

Professionalism

Organization

• Outbound/inbound consumer collection

calls

LexisNexis ACCURINT

EDUCATION

.3

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